Medical Office Assistant

What to expect from the program

In this program, you will develop your administrative skills with an emphasis on the needs of a medical office, including the ability to:

• Basic clinical skills, such as measuring height, weight, and blood pressure.
• Manage and organize client health information while providing excellent customer service.
• Communicate effectively and professionally with clients, teams, co-workers, and the community.
• Perform office administrative duties including scheduling, billing, and panel management.
• Use current tools and technology, including medical record specific software.

Graduate with experience

NorQuest College believes in the importance of on-the-job experience that provides an enriched learning opportunity. 

You’ll graduate this program with 150 hours of work experience from a practicum. 

Your practicum may be in your community or close by. Your schedule may include day, evening, or night shifts any day of the week, including weekends and holidays. You will work full-time during the practicum and provide your own transportation to the facility. 

Flexible learning

This program is designed to be accessible and meet students where they at are in their lives, regardless of background. It offers: 

• Flexible delivery options, including blended or online anytime, full time or part time 
• Frequent start dates 
• Compressed learning to an in-demand credential in 12 weeks 
• Multiple admission pathways, even for those without traditional academic qualifications 

Recommended qualifications

Students are more likely to be successful in this program if they: 

• Have access to a PC computer with a stable Internet connection 
• Have keyboarding and basic computer skills 
• Can type 40 words per minute before the program starts 
• Are able to dedicate 40-50 hours per week for full-time studies 

This program is not suitable for international students as the work permit needed for the practicum may not arrive in time. 

Career opportunities

Graduates have opportunities to work in medical offices and other health-care settings such as physical therapy clinics, diagnostic imaging labs, hospitals, and community health centres. 

For more information about the career see: 

• ALIS OCCinfo for an occupational profile 
• ALIS WAGEinfo for salary information 

What to expect as a medical office assistant 

You are more likely to be successful in this career if you: 

• Enjoy working with the public 
• Are physically and emotionally able to manage workplace demands 
• Are able to work shift work, including evenings and weekends 
• Work well in a team environment 
• Enjoy administrative tasks and are committed to customer service