In this condensed, intensive 12-week certificate program you will learn how to handle the administrative functions of a dental practice. You will learn about dental terminology, dental office procedures, dental computer software and communication strategies for working with a diverse community of clients.
What to expect from the program
In this program, you will develop your administrative skills with an emphasis on the needs of a dental sector, including:
- Dental health record management skills, including established guiding principles, laws, and regulations.
- Professional, person-centred oral, electronic, and written communication skills
- privacy regulations, laws, and ethics standards.
- correct pronunciation, spelling and proper abbreviations of dental terms and procedures in oral health care communication and documentation.
- Identify, and classify the basic anatomy of oral structures and dentition.
- Apply the principles of disease transmission, infection control and workplace safety in dentistry
Students are more likely to be successful in this program if they:
- have access to a PC computer with a stable Internet connection
- have keyboarding and basic computer skills
- can type 40 words per minute before the program starts
- are self-motivated, organized, and goal oriented
- are able to dedicate 40-50 hours per week for full-time studies
This program is not recommended for international students, as the work permit needed for the practicum may not arrive in time.
Graduate with experience
NorQuest College believes in the importance of on-the-job experience that provides an enriched learning opportunity.
You’ll graduate this program with 150 hours of work experience from a practicum.
Your practicum may be in your community or close by. Your schedule may include day, evening, or night shifts any day of the week, including weekends and holidays. You will work full-time during the practicum and provide your own transportation to the facility.
Career opportunities
Graduates will be qualified to find positions as a
- dental receptionist,
- dental administrator,
- scheduling coordinator,
- office manager,
- patient services specialist
- or other administrative roles
at general and specialty dental practices, dental labs, dental insurance companies and dental supply or manufacturing companies.
What to expect as a dental office assistant
Students are more likely to be successful in this career if they:
- are interested in the administrative aspects of an oral health clinic
- enjoy working with the public in a health care setting
- are physically and emotionally able to manage workplace demands
- are able to work shift work, including evenings and weekends
- work well in a team environment
- enjoy administrative tasks and are committed to customer service
Medical Office Assistant
Considered a valuable asset to health-care teams, medical office assistants support physicians and other health-care professionals with essential administrative support. NorQuest’s fast-paced, 12-week Medical...Veterinary Office Assistant
As a valued member of the veterinary team in clinical, emergency, or specialty hospital settings, veterinary office assistants support practices with essential administrative skills. Get working in this exciting...Upcoming event
See all events »Hospital Unit Clerk, Dental Office Assistant, Medical Office Assistant and Veterinary Office Assistant Webinar
October 17, 2024
12:00 p.m. - 12:45 p.m.
Online
Join a student recruiter and a program expert to learn everything you need to know about NorQuest’s Hospital Unit Clerk, Dental Office Assistant, Medical Office Assistant and Veterinary Office Assistant.
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