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Mental Health and Addiction Support Worker

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Mental Health and Addiction Support Worker

Make a meaningful impact in your community by supporting individuals recovering from mental health and addiction challenges. Gain practical, hands-on experience to help clients access the care they need, promote mental health awareness, and strengthen continuity of care across healthcare, social services, and outreach programs.

What to expect from the program

This program prepares you to support individuals recovering from mental health and substance use challenges. You’ll develop practical, hands‑on skills and the confidence to provide meaningful, recovery‑focused support, apply trauma‑informed approaches, work effectively as part of a care team, and help clients make progress in their treatment and daily life.

You will learn how to:

  • Build trusting and respectful relationships with clients, colleagues, and community partners
  • Use recovery-focused, trauma-informed, and culturally responsive practices to support clients from diverse or underserved populations
  • Identify community resources, services, and referral pathways 
  • Coach and assist clients with tasks in their treatment plans
  • Make professional and ethical decisions
  • Practice self-care to support your wellbeing
  • Serve as a steward and ambassador for positive mental health in your community

When you graduate, you’ll be ready to fill crucial frontline roles, providing continuity of care where it’s needed most.

Graduate with experience

NorQuest College believes in the importance of on-the-job experience that provides an enriched learning opportunity.

Community service learning

Throughout the program, you’ll complete 100 hours of community volunteering integrated into your coursework and assignments.

This experience introduces you to a range of community services that support individuals affected by mental health and addiction challenges, helping you understand how wraparound supports contribute to recovery and wellbeing. Volunteer activities are instructor-approved and may take place in a range of community settings.

Practicum placements

You’ll graduate from this program with 150 hours of work experience through one practicum placement.

In preparation for practicum placement, you’ll apply and test your skills through virtual-reality simulations developed in partnership with the Olson Centre for Health Simulation.

Your practicum may be in your community or close by. Your schedule may include day, evening, or weekend shifts. You will take part in a full-time practicum and must arrange your own transportation to and from the facility.


Your delivery option

To support your learning experience, this program is offered in the following format:

In person

Classes are held in a classroom with face-to-face instruction and regularly scheduled meeting times. 


Career opportunities

Across Alberta, social service and healthcare sectors are expanding recovery-oriented, wraparound care programs, creating a demand for mental health and addiction support workers. This program equips you with the skills and knowledge needed for entry-level support roles in healthcare, justice, corrections, rehabilitation, immigration, and child and family services—across both public and private organizations.

Employment opportunities include:

  • Mental Health and addiction support worker
  • Recovery support worker
  • Outreach worker
  • Mental health navigator
  • Mental health aide
  • Addiction treatment program aide
  • Community liaison worker
  • Recovery coach
  • Mental health crisis response worker
  • Indigenous housing support worker
  • Independent living support worker

This program also provides the flexibility to continue your education if you want to work toward a counselling or psychotherapy designation.


Have a question about the Mental Health and Addiction Support Worker program?