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Insurance Professional

Are you looking to start or advance your career in a dynamic industry with many opportunities to grow? Created in partnership with Alberta-based insurance firms, NorQuest’s Insurance Professional program prepares students with fundamental knowledge, business training, and other essential skills necessary to succeed in the insurance industry.

  • Learn directly from individuals with real-world experience and success in insurance
  • This program is only six months long and can be completed entirely online
  • Gain an education and certificate of completion that’s recognized by many of Alberta’s insurance firms

What is Completion certificate

Ministry-approved teaching and learning activities that provide practical training for rapid entry into frontline jobs but do not culminate in a parchment/credential.

What to expect from the program

This program includes hands on learning. You’ll learn from keynote speakers, participate in fun and informative field trips, and have the chance to attend networking events. In addition, you’ll have access to industry experts, mentors, and hiring staff. Our instructors are passionate about students entering the insurance workforce and will share tips from their own learned experience.

Within the insurance industry, there is a wide range of career paths, including customer service, sales, administration, analytics, and more. NorQuest’s Insurance Professional program will provide immersive training in a variety of topics, giving you the skills you need to enter a dynamic industry.

Online real-time

As an online program with a flexible schedule, you can complete your courses while you continue working. 

Fast-track your career

NorQuest’s program is shorter than other post-secondary offerings and provides the skills for you to start immediately in the industry. Opportunities to network with experienced insurance professionals will provide direct access to careers in insurance.

Compliment your insurance license

When you complete this program, you’ll gain 20 continuing education credits through the Alberta Insurance Council. This is incredibly important and valuable if you’re working towards—or planning to work towards—your insurance license.  

If you’ve already earned your insurance license, this program will provide you with additional skills to become a more well-rounded, confident, and skilled insurance professional.  

Who should take this program

This program is for anyone who wants to start a career in insurance or is a current Insurance Professional who wants to gain the skills to be more successful in their role.

For those without related experience

If you’re looking to enter an in-demand career opportunity with continuous growth potential, the insurance industry can provide the perfect space for you to explore different interests, meet your financial goals, and advance into new roles.

For business graduates

Graduates of business degrees or diplomas that don’t have a specific career path or have tried other roles that didn’t align with their goals may wish to explore a career in insurance. They can apply many of the same skills they acquired through their business education—such as reporting, management, communications, finance, and more.

For those with insurance experience

Students with insurance experience can gain the skills needed to be more successful in their roles, such as increasing sales and meeting targets. It will also help current professionals ladder into new job opportunities and give them the knowledge to better understand the industry.

Cultivate your potential, embark on the journey of knowledge, and unlock a world of opportunities in the insurance industry. Lloyd Sadd is always seeking qualified candidates to join our ever-growing team, we encourage aspiring students to pursue this program which will equip them with the skills to thrive in this dynamic field and give them a distinct hiring advantage.

— Lloyd Sadd

What you’ll learn

This program is comprised of 5 courses.

Insurance Fundamentals (5 weeks): This course will introduce learners to the status of the insurance industry in Canada. There are six units within this course.

  • A brief history of Insurance and its impact on the global economy
  • What does an insurance career look like?
  • Exploring insurance companies and other financial transfer solutions
  • Insurance regulation, process, and policies
  • How claims are handled
  • Intro to risk management techniques

Insurance Business Essentials (5 weeks): This course explores the essential knowledge that is required to achieve business success within the insurance industry. There are ten units within this course.

  • Insurance in Canada
  • Essential skills for new insurance professionals
  • Professionalism in sales: client expectations
  • Insurance sales
  • Marketing, social media and networking
  • Managing relationships withe businesses and clients
  • Automobile insurance
  • Habitational property insurance
  • Commercial insurance
  • Other insurance products

Workplace Skills for Insurance Professionals (5 weeks): This course looks at essential workplace skills from an insurance industry perspective. There are ten units within this course.   

  • Introduction to workplace skills
  • Adaptability
  • Resilience
  • Developing a growth mindset
  • Leadership and professionalism
  • Organisational culture
  • Intercultural awareness
  • Foundations of trust and ethics
  • Empathy
  • Utilization in the insurance industry

Digital and Technical Skills for Insurance Professionals (3.5 weeks): This course looks towards the future of the insurance industry and what skills successful professionals will require. There are seven units within this course.

  • Embracing digitization
  • Technology in the workplace
  • Creating an enhanced customer experience
  • Refining efficiency in workflow
  • The role of data analytics
  • Social media
  • Traditional tools still in use

Mentorship in the Insurance Industry (Capstone project): During this component of the course, learners will have the opportunity to work with a front-line insurance leader in a mentorship relationship. There will be three components to this course.

  • Speed mentoring to expose learners to a variety of topics within the industry
  • One-on-one mentoring
  • Capstone assignment to prepare learners for interviews and plan their careers in the industry

Additional information

Insurance Professionals often report strong starting salaries, flexible work styles—with many working from home or in hybrid environments—good benefits, and funding for professional development and continuous learning. As a large industry, there are many different roles and disciplines you can branch into as you continue to develop your professional career.

After taking this program, you can start your insurance career as an:

  • Account assistant
  • Account manager assistant
  • Broking assistant
  • Commercial insurance broker
  • Entry level insurance broker
  • Entry level personal insurance advisor
  • Personal insurance broker
  • Technical Risk assistant
  • Underwriting assistant

Once you enter the industry, you can choose to prep for your insurance license. Depending on your employer, you can seek support and potential funding to earn your insurance license. By becoming licensed and gaining work experience, you might move into management and senior level roles.

Our partners

Arc Insurance Lloyd Sadd Northbridge Insurance Wawanesa Insurance Campbell Insurance


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Privacy notice statement

The personal information requested on this form is collected under the authority of section 33(c) of Alberta’s Freedom of Information and Protection of Privacy Act and will be used to process your request for information, for internal statistical and enrolment management purposes and to provide ongoing information regarding our courses, programs or events. For information about the collection and use of this information, contact the Regulatory & Compliance Coordinator at 10215 108 Street NW, Edmonton, AB, T5J 1L6, Tel. 780.644.6000.

Insurance Professional

Open House

March 16, 2024

10:00 am - 2:00 pm


Attend NorQuest College’s Open House and explore 60+ career-ready programs and enjoy a wide range of fun activities and support services.

This is your chance to discover the perfect program (and career path) for your interests, personality, and goals. Attend NorQuest College’s biggest event of the year and get your future on the right track.

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