Administrative Professional

What to expect from the program

Now more than ever, technology is incorporated into most offices, making knowledge and familiarity with common applications and processes extremely important in succeeding as an administrative professional.

With a blended emphasis on technical fluency and business skills, you will graduate with an in-demand, well-rounded skillset.

In the program, you will learn how to:

• Use Microsoft and Google productivity applications
• Organize business events and travel
• Navigate teamwork, conflict, problem solving, and business ethics
• Develop work-related skills in customer relations and collaboration
• Process mail, carry out file management procedures, and use databases
• Effective business writing strategies and techniques for emails, memos, and various business documents
• Fundamental accounting principles, concepts and techniques
• Manage online and hybrid meetings using cloud-based software applications

Graduate with experience

At NorQuest, we recognize the importance of on-the-job training.

Work placements not only help you apply classroom knowledge in real-world settings, they’re also valuable networking opportunities. Many students use the experience and references they gain to support their job search.

The Administrative Professional program offers two optional electives to help you build experience before you graduate:

• Field placement elective – Gain 150 hours of real-world work experience in your second term.
• Community-based learning experience – Complete 25 hours of meaningful service-learning and 20 hours of instruction while giving back to the community.

Career opportunities

Administrative professionals can find employment in a wide selection of industries. Graduates from our programs have started their careers in the public and private sectors, government, banking, insurance, not-for-profit organizations and the retail, hospitality, oilfield, and construction industries. 

Roles can include office coordination, communications, data analysis, and event planning. You can also find employment as a corporate executive assistant, bookkeeper, billing and invoice clerk, and customer service associate. 

For more information on related careers, see: 

• ALIS OCCinfo occupational profiles 
• ALIS WAGEinfo salary info 

This program prepares you to step confidently into your field while providing the flexibility to continue your education. Credits you earn may be transferable toward additional diplomas, degrees, or certifications—helping you advance your career and increase your earning potential.

Explore transfer pathways

What to expect as an administrative professional

Today's administrative professionals are often the voice and face of the organization. They must be dynamic and able to actively lead the crucial day-to-day functions of an organization. They are able to make decisions, multi-task, solve issues, understand technology, communicate effectively, and operate an efficient office, no matter what type of industry.