Difficult Conversations - XBUS 1925

In this course, learners explore the best-known theories and authors to understand why difficult conversations arise, how they escalate, and what tools and techniques can help them prepare for and execute a difficult conversation.

This course is part of the following program:


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  Term Duration Schedule Location Class Section
Winter Mar 28, 2023 Mon Tue Wed Thu Fri Sat Sun 08:00 am - 12:00 pm
 
Online 12571 O02


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