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Business, Project, and Process Improvement Fundamentals - XBUS 1681

In response to Alberta’s changing economic environment, many organizations are being challenged to make more efficient and effective use of their resources. This course addresses that need by helping participants build capacity through targeted, pragmatic training to execute process improvement initiatives and apply them to real-world challenges and opportunities. It addresses specific needs in the planning and execution of process improvement initiatives such as how to elicit requirements from users, assess customers’ expectations, achieve sponsors’ objectives on time and on schedule, streamline the production of client deliverables, and reduce common barriers to make necessary change possible.

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The personal information requested on this form is collected under the authority of section 33(c) of Alberta’s Freedom of Information and Protection of Privacy Act and will be used to process your request for information, for internal statistical and enrolment management purposes and to provide ongoing information regarding our courses, programs or events. For information about the collection and use of this information, contact the Regulatory & Compliance Coordinator at 10215 108 Street NW, Edmonton, AB, T5J 1L6, Tel. 780.644.6000.


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Your organization wants to break through—to advance skills and deliver results. That’s where we come in. Choose from our many training areas, including Diversity and Inclusion, Leadership, and Workplace Skills. We can customize programs and courses based on your team’s needs.

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Professional development training can be costly, but the Canada-Alberta Job Grant has you covered. Many of our programs and courses qualify for this grant. You may be eligible to receive full coverage of your training costs, for both individual and group offerings.

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