Launch the program and course finder » Close Program and course finder 1 2 3 What programs area(s) are you interested in? Select all that apply Academic Upgrading Arts and Sciences Business Community Studies Continuing Education Diversity and Inclusion Employment Programs English Language Learning Environment and Technology Health Hospitality Open Studies Workplace Skills How do you want to take your program or course? Select all that apply. In person Online Blended HyFlex What kind of student are you? Canadian / Permanent Resident International Check out our delivery method definitions to see what fits your study best » Are you interested in a specific area of study? Academic UpgradingArts and SciencesBusinessCommunity StudiesContinuing EducationDiversity and InclusionEmployment ProgramsEnglish Language LearningEnvironment and TechnologyHealthHospitalityOpen StudiesWorkplace Skills How do you want to take your program or course? In personOnlineBlendedHyFlex Do you have a preferred campus location? Edmonton Wetaskiwin Online Are you seeking a specific outcome or credential? Certificate Diploma Post-diploma certificate Completion certificate Professional certificate Microcredential Course credits Continuing education What type of student are you? - Select one - Canadian / Permanent Resident International Search by keyword Showing 1 - 20 of 21 programs (3) and courses (18) Sort by: Alphabetical Programs only Courses only Building Service Worker Take pride in your career by learning the latest techniques and essential skills needed by employers to improve the spaces where people work and play. Continuing EducationHospitality Outcome Completion certificate Length 8 days Program Building Service Worker: Complete The COVID-19 pandemic has created an industry need to have educated, trained, and skilled building service workers who can effectively clean, disinfect, and sanitize, and those individuals must... Continuing EducationHospitality Outcome Completion certificate Length 70 hours Course code XBUS1370 Course Convention Management and Service With an in-depth look at conventions and meetings marketing, how to successfully sell to groups, and how to service their business after the sale, this course will provide you with a current and... Continuing EducationHospitality Outcome Completion certificate Length 70 hours Course code XBUS2036 Course Executive Service Training Executive service training introduces the required elements of etiquette necessary to be successful in a global society. Students will learn protocol and proper delivery methods, and will learn to... Continuing EducationHospitality Outcome Completion certificate Length 6 hours Course code XBUS2601 Course Flight Attendant Training This course prepares Flight Attendant students to deal with any situation that may arise and will cover medical incidents, inflight emergencies and procedures, Persons Assigned Onboard Duties... Continuing EducationHospitality Outcome Completion certificate Length 36 hours Course code XBUS2600 Course Foundations of Cooking Are you excited to start work in the food industry as a trained cook? In eight weeks, you will learn the basic skills required by professional chefs and cooks, including kitchen safety, knife... Continuing EducationHospitality Outcome Completion certificate Length 280 hours Course code XBUS2300 Course Hospitality Management Hospitality and service workers are important in shaping a positive experience in all customer service industries. Whether you work in a restaurant, hotel, retail store, or are an aspiring general manager for a five-star resort, our hospitality training is for you. Continuing EducationHospitality Outcome Completion certificate Length 10 weeks Program Hospitality Sales and Marketing In today's highly competitive hospitality market, it is essential to have an understanding of sales and marketing. This course goes beyond theory to focus on a practical, customer-oriented approach... Continuing EducationHospitality Outcome Completion certificate Length 70 hours Course code XBUS2041 Course Human Bloodborne Pathogen Exposure Provides a comprehensive overview of safe work practices in a work environment where students can be exposed to bloodborne pathogens. Issues in general safety and bloodborne pathogens are... Continuing EducationHospitality Outcome Completion certificate Length 5 hours Course code XHLT1023 Course Managing Front Office Operations Review the comprehensive role of a hotel's front office in creating memorable guest experiences. Learn how a hotel’s front office interacts with other departments, strategies to keep the front desk... Continuing EducationHospitality Outcome Completion certificate Length 70 hours Course code XBUS2019 Course Managing Housekeeping Operations Housekeeping is critical to the success of today’s hospitality operations. This course explores the essentials of directing day-to-day housekeeping operations, from big-picture management issues to... Continuing EducationHospitality Outcome Completion certificate Length 70 hours Course code XBUS2032 Course Managing Service in Food and Beverage Operations Plan for and successfully manage service in a variety of food and beverage operations, including coffee shops, dining rooms, room service, banquets, on-site food service venues, and more. Gain... Continuing EducationHospitality Outcome Completion certificate Length 70 hours Course code XBUS2017 Course Planning and Control for Food and Beverage Operations This essential management course introduces the control processes used to reduce costs and increase efficiency in food and beverage operations. Explore how planning and control functions can help... Continuing EducationHospitality Outcome Completion certificate Length 70 hours Course code XBUS2031 Course Revenue Management: Maximizing Revenue in Hospitality Operations A solid understanding of the key concepts of revenue management and the selective application of its most effective strategies and tactics are critical for most hospitality operations. Explore the... Continuing EducationHospitality Outcome Completion certificate Length 70 hours Course code XBUS2035 Course Security and Loss Prevention Management With a focus on the safety and security issues of current concern in the hospitality industry, this course presents best practices and guidance related to risk management in the hospitality... Continuing EducationHospitality Outcome Completion certificate Length 70 hours Course code XBUS2033 Course Supervision in the Hospitality Industry Develop effective supervision and management skills that are essential to success in the industry. Learn how to recruit, select, and train employees; increase productivity; control labor costs... Continuing EducationHospitality Outcome Completion certificate Length 70 hours Course code XBUS2022 Course Taxi Ambassador Taxi drivers will update their skills through the three courses in this program: Conversation Assessment, Customer Service, and Driver Training. Continuing EducationHospitality Outcome Completion certificate Length 2 days Program Taxi Ambassador Conversation Assessment This tests the listening and speaking ability of candidates to ensure that they are able to interact with clients at an adequate level of proficiency. Assessments will be conducted in a one-on-one,... Continuing EducationHospitality Outcome Completion certificate Length 0.5 hours Course code XBUS1375 Course Taxi Ambassador Customer Service This 4 hour workshop will focus on the desired competencies as approved by Edmonton International Airport . Instruction will be highly interactive in nature with a blend of group work, role playing... Continuing EducationHospitality Outcome Completion certificate Length 4 hours Course code XBUS1376 Course Taxi Ambassador Driver Training In partnership with Alberta Motor Association, NorQuest will deliver a series of one-day courses. The course will consist of in-class instruction, a written test, vision test, an in-car coaching... Continuing EducationHospitality Outcome Completion certificate Length 8 hours Course code XBUS1377 Course Pagination Previous << 1 2 >> Next