Workplace Soft Skills

What to expect from the program

Learn to lead with confidence, boost your employability, or grow into a stronger team player. These short, soft skills courses help you build in-demand strengths in communication, teamwork, and emotional intelligence to boost your impact, no matter your role. Take the course that best fits your goals, or complete the full series to level up your workplace potential.

The courses

The Workplace Soft Skills series consists of three courses that can be completed in your own time, and each takes approximately 3-4 hours to complete, depending on your pace.

Communication Skills: Sharpen your communication skills to stand out at work. Master active listening, adapt your style to any situation, and apply the 7 Cs of communication. Learn how to give and receive feedback, and avoid misunderstandings before they start.
Emotional Intelligence: Develop emotional awareness, self-regulation, and empathy to navigate workplace challenges with confidence and compassion. Build the skills to manage stress, read emotional cues, and foster inclusive team dynamics.
Teamwork: Master collaboration skills and learn how to contribute to group goals, manage conflict constructively, and build trust across diverse teams by focusing on accountability, clear communication, and inclusive team dynamics.

Flexible learning. Complete this program online at your own pace.

Who are these courses for?

This series is ideal for team members, newcomers to the workforce, and aspiring leaders, looking to strengthen their workplace effectiveness.

It also offers an ideal solution for small and medium-sized businesses that may not have formal learning and development programs or dedicated training resources. Affordable and self-paced, these courses serve as a versatile tool for both onboarding new employees and upskilling existing staff, helping businesses elevate service standards without the need for costly or time-intensive training initiatives. 

Professional development

The tuition fees for our Workplace Soft Skills course series may be covered by your workplace professional development funding. Check with your employer to see if they’re eligible.

Group savings

Registering a group? You may be eligible for a discount! Connect with NorQuest’s Custom Training team to learn how your team can save.

These courses can be customized for your organization’s training needs. Talk to NorQuest’s custom training team if you would like to discuss how we can tailor a training program for your staff!

Register for the courses

To register for a course, click on the title. You’ll be directed to a new page where you can purchase your course online.

Have questions?

Interested in customizing any of these courses for your training program for your staff? Do you have other questions about Workplace Soft Skills? Fill in and submit the form below, and a program staff member will respond as soon as possible.