Choose a start date

Insurance Professional

Are you looking to start or advance your career in a steady industry with many opportunities to grow? Created in partnership with Alberta-based insurance firms, NorQuest’s Insurance Professional program prepares students with fundamental knowledge, business training, and other essential skills necessary to succeed in the insurance industry.

  • Learn directly from individuals with real-world experience and success in insurance
  • This program is only six months long and can be completed entirely online
  • Gain an education and certificate of completion that’s recognized by many of Alberta’s insurance firms

What is Completion certificate

Ministry-approved teaching and learning activities that provide practical training for rapid entry into frontline jobs but do not culminate in a parchment/credential.

What to expect from the program

Within the insurance industry, there are a wide range of career paths, including customer service, sales, administration, analytics, and more. NorQuest’s Insurance Professional program will provide immersive training in a variety of topics, giving you the skills you need to enter a dynamic industry.

Online real-time

As an online program with a flexible schedule, you can complete your courses while you continue working.

Fast-track your career

NorQuest’s program is shorter than other post-secondary offerings and provides the skills for you to start immediately in the industry.

Compliment your insurance license

If you've already earned your insurance license or you're thinking about prepping for it, this program provides you with additional skills to become a well-rounded professional.

Upcoming classes

Winter 2024 (January 23, 2024 - June 04, 2024)
Tuesdays6:00 PM - 9:00 PMOnline Real Time
Thursdays6:00 PM - 9:00 PMOnline Real Time

Who should take this program

This program is for anyone who wants to start a career in insurance or is a current Insurance Professional who wants to gain the skills to be more successful in their role.

For those without related experience

If you’re looking to enter an in-demand career opportunity with continuous growth potential, the insurance industry can provide the perfect space for you to explore different interests, meet your financial goals, and advance into new roles.

For business graduates

Graduates of business degrees or diplomas that don’t have a specific career path or have tried other roles that didn’t align with their goals may wish to explore a career in insurance. They can apply many of the same skills they acquired through their business education—such as reporting, management, communications, finance, and more.

For those with insurance experience

Students with insurance experience can gain the skills needed to be more successful in their roles, such as increasing sales and meeting targets. It will also help current professionals ladder into new job opportunities and give them the knowledge to better understand the industry.

Cultivate your potential, embark on the journey of knowledge, and unlock a world of opportunities in the insurance industry. Lloyd Sadd is always seeking qualified candidates to join our ever-growing team, we encourage aspiring students to pursue this program which will equip them with the skills to thrive in this dynamic field and give them a distinct hiring advantage.

Lloyd Sadd

What you’ll learn

Students will gain knowledge in multiple areas, including:

  • Insurance Fundamentals: This course will introduce learners to the current status of the insurance industry in Canada. Careers within the industry will be explored as learners develop a fundamental understanding of regulations, processes, policies, claim handling, and risk management.
  • Insurance Business Essentials: This course explores the essential knowledge that is required to achieve business success within the insurance industry. Learners will begin by looking at professionalism and managing relationships - in general and within a sales environment. Following this, specific insurance products (automobile, property, commercial, and other) will be explored from the perspective of gaining an understanding of their target markets. Commonly available insurance products in the market will also be reviewed in order to gain an understanding of the target markets, what forms are available, and what coverage is provided under them. 
  • Workplace Skills for Insurance Professionals: This course looks at essential workplace skills from an insurance industry perspective. As learners work through the course, they will explore the essentiality and practical applications of adaptability, resilience, a growth mindset, leadership, professionalism, organizational culture, intercultural awareness, ethics, and empathy.   
  • Digital and Technical Skills for Insurance Professionals: This course looks towards the future of the insurance industry and what skills successful professionals will require. Learners will begin by looking at what digitization means for the industry – what changes are happening now and what are likely to occur going forward. This will be followed by a deeper dive into what technology in the industry will mean for them, as insurance professionals. Specific technology examples will be explored. Finally, to highlight the importance of having proficiency with current technology in order to be able to embrace its future, learners will develop and/or refine essential skills within Microsoft Word and Microsoft Excel.

Additional information

Insurance Professionals often report strong starting salaries, flexible work styles—with many working from home or in hybrid environments—good benefits, and funding for professional development and continuous learning. As a large industry, there are many different roles and disciplines you can branch into as you continue to develop your professional career.

After taking this program, you can start your insurance career as an:

  • Account assistant
  • Account manager assistant
  • Broking assistant
  • Commercial insurance broker
  • Entry level insurance broker
  • Entry level personal insurance advisor
  • Personal insurance broker
  • Technical Risk assistant
  • Underwriting assistant

Once you enter the industry, you can choose to prep for your insurance license. Depending on your employer, you can seek support and potential funding to earn your insurance license. By becoming licensed and gaining work experience, you might move into management and senior level roles.

Our partners

Arc Insurance Lloyd Sadd Northbridge Insurance Wawanesa Insurance Campbell Insurance


* Required fields
Privacy notice statement

The personal information requested on this form is collected under the authority of section 33(c) of Alberta’s Freedom of Information and Protection of Privacy Act and will be used to process your request for information, for internal statistical and enrolment management purposes and to provide ongoing information regarding our courses, programs or events. For information about the collection and use of this information, contact the Regulatory & Compliance Coordinator at 10215 108 Street NW, Edmonton, AB, T5J 1L6, Tel. 780.644.6000.

Custom training

Your organization wants to break through—to advance skills and deliver results. That’s where we come in. Choose from our many training areas, including Diversity and Inclusion, Leadership, and Workplace Skills. We can customize programs and courses based on your team’s needs.

Talk to us today »