Prepare for a rewarding career that helps protect public safety. The Building Service Worker program provides hands-on, industry-informed training that prepares you with effective sanitation and cleaning techniques that are consistently in demand. Learn proven ways to transform your workplace into a safer, cleaner space for guests, clients, and the greater community.
View all courses »What is a Completion certificate
Ministry-approved teaching and learning activities that provide practical training for rapid entry into frontline jobs but do not culminate in a parchment/credential.
What to expect from the program
Delivered over six days, this program combines essential custodial practices with infection prevention and control protocols, ensuring participants are equipped for today’s sanitization and disinfecting standards. Learn industry-standard cleaning techniques through a mix of classroom instruction and hands-on training. Gain both theoretical knowledge and practical experience with 30 hours in the classroom and 12 hours of guided cleaning practice.What you’ll learn
Sharpen your skills to become a safer and more valuable member of the building service industry. You will learn the equipment, techniques, and skills needed to effectively inspect, clean, maintain, and disinfect a facility.
Core training topics include:
- Cleaning techniques for floors, carpets, windows, and washrooms
- Operation and care of cleaning tools and equipment
- Basic facility maintenance and repair
- Basics of workplace health, safety, and building security
- Infection prevention and control, including proper use of PPE
- Time management, stress management, and customer service skills
Who is this program for?
- Light duty cleaners, custodians, janitors, caretakers, and maintenance staff
- Cleaning and maintenance staff working in facilities related to healthcare, food and beverage, hospitality, recreation, government, community service, and more
- New professionals who are looking to enter the field of building service work
- Owners or aspiring owners of commercial or residential cleaning businesses
Career Opportunities
Prepare for roles such as custodian, janitor, cleaner, caretaker, or entry level maintenance, working in healthcare, community, hotels, recreation, food service, and other gathering settings.Program Requirements
This program is open to anyone regardless of experience and education.
Team training
If you’re a facility manager or operations leader looking to upskill your team or ensure your building meets industry standards for sanitation, disinfection, and safety, we can support your organizational training needs.
For enquiries about customizing this course for your organization, contact us at continuingeducation@norquest.ca.
Sign up for the course
This course is designed for individuals working in or entering the building service field.
See full curriculum
Privacy notice statement
The personal information requested on this form is collected under the authority of section 33(c) of Alberta’s Freedom of Information and Protection of Privacy Act and will be used to process your request for information, for internal statistical and enrolment management purposes and to provide ongoing information regarding our courses, programs or events. For information about the collection and use of this information, contact the Regulatory & Compliance Coordinator at 10215 108 Street NW, Edmonton, AB, T5J 1L6, Tel. 780.644.6000.
Custom training
Your organization wants to break through—to advance skills and deliver results. That’s where we come in. Choose from our many training areas, including Diversity and Inclusion, Leadership, and Workplace Skills. We can customize programs and courses based on your team’s needs.
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