Communication skills are cited by Canadian employers as critical to effective career placement, performance, advancement, and organizational success. This course introduces the communications model and the complexity of information flow in today’s digital workplaces. Understand how to apply effective business writing strategies and techniques for internal and external audiences using plain language principles and proper grammar. Explore writing support resources to strengthen skills and the quality of communications. Conduct secondary research, source reliable information to inform decisions and understand requirements for source documentation.Note: Restricted to Administrative Professional and Open Studies
