Tuition & Fees Payment

Online through MyQuest

Log in and go to Self Service > Student Center. Under the Finances heading choose Account Inquiry to see what charges are due. Then select Make a Payment to pay using Visa or MasterCard.

• A non-refundable, 2% convenience fee is charged for credit card payments made through MyQuest. See this Q&A for more information.

Online banking

Log in to your bank’s website and register to make online bill payments. Allow three to four business days for bank processing. Students may be subject to penalties if funds are received after the payment deadline due to processing times for online banking.

• Select NorQuest College - Deposit for payment of non-refundable tuition deposits
• Select NorQuest College - Tuition for all other tuition and fees
• Use your seven-digit student ID number as your account number

Flywire (for international payments)

NorQuest College has partnered with Flywire to provide an international payment portal that allows you to save on bank fees and exchange rates, and to track your payments online from start to finish.

• Execute, track and confirm your payment online. You can choose to receive email and text alerts about your payment.
• Choose local, familiar payment options including bank transfers, credit cards, e-wallets and more for most countries and territories.
• Access multilingual customer support via live chat, email, phone or more.
• Save on bank fees and ensure the best exchange rates with Flywire’s Best Price Guarantee.

To make your international payment:

Select your country of origin and preferred payment method, and follow the steps to make your payment.

In person

Pay with debit card (including Visa Debit), cash, cheque, or money order. Visit the cashier in the Office of the Registrar, Room 1-205, Civic Employees Legacy Tower, Edmonton campus, or any of our regional campuses.

Note: credit card payments are not accepted in person.

By mail

Send a cheque or money order, payable to NorQuest College. Be sure to include your student ID number.

Mail to:

Office of the Registrar
10215 108 Street NW
Edmonton, AB T5J 1L6

Payment Deadlines

Your tuition and fees must be paid on or before the first day of the term, regardless of your start date throughout the term. Your registration is not complete until all tuition and fees are paid in full.

In some cases, Alberta Works grant-funded students and sponsored students may have their tuition paid after the first day of the term. See below for details.

Penalties for Late Payment

• Students who do not pay tuition and fees on time will be restricted from adding classes, receiving grades or transcripts, and using the library.
• Students with outstanding fees by the 10% point of the term will be charged a late fee of $100 and will lose their access to MyQuest and Moodle.
• Students who continue to have outstanding fees at the 20% point of the term will be withdrawn from their program or course. Students who are withdrawn for non-payment remain responsible for all assessed fees.

Alberta Works Grant-Funded Students Tuition and Fee Payments

Students who have been approved for Alberta Works Income Support grant funding will have their tuition and a portion of fees paid directly to NorQuest College; this payment may be applied to the student's account after the first day of the term depending upon approval timelines.

Most Alberta Works grant-funded students are responsible for paying a portion of their fees (program and supplies fees and book rental fees) directly to NorQuest College. Any fees that are not covered by grant funding are due to be paid by the first day of term. To avoid the late fee, grant-funded students should pay the student portion before the 10% point of the term.

• Late fee exception: Alberta Works grant-funded students are not charged a late fee while waiting for grant funds to be applied to the student account.

Sponsored Students Tuition and Fee Payments

If your tuition and fees are being paid by a sponsor or third party (not including Alberta Works Income Support), see Third-Party Sponsorship. Your seat in the program cannot be reserved until your sponsor has provided a letter to confirm the costs they will cover.

If the Office of the Registrar does not receive your sponsor’s confirmation by the first day of classes, you remain responsible for the payment of tuition and related fees. Any fees that are not covered by your sponsor are also your responsibility.

If you have paid your fees and the college then receives payment from the sponsoring agency, you will receive a refund. Other refunds for sponsored students (e.g. due to dropping a course) will be issued directly to the sponsoring agency.

You should pay your application fee first, then approach your sponsor for reimbursement.

Payment for Classes Starting After First Day of Term

Payment for all your classes is due at the beginning of the term, regardless of when your classes start during the term.

• Late fee exception: For students who start classes after the 10% point of the term, the late fee will not be charged until the day after classes begin.

Any student taking Open Entry/Open Exit online or Open Studies courses is required to pay at the time of registration. See Open Entry/Open Exit Registration for further information.

If you register in any courses after the first 10% (add/drop period) of a term, you will be expected to pay all assessed tuition and fees at the time of registration. Use MyQuest to view and pay for your tuition and fees.

Withdrawal from College for Outstanding Fees

If your full fees are not paid by the 20% point of the term or session, you will be withdrawn from your program or course and will remain responsible for all assessed fees. See the Withdrawal Chart of Academic and Financial Penalties and Refund Schedule for academic and financial penalties that will apply.

Students who pay their full fees within 48 hours of being withdrawn may request to be reinstated in their courses. These students will be required to pay an additional $100 reinstatement charge.

Former Students with Financial Holds

Students with outstanding fees must clear their debts with the college before being allowed to re-register or access any college services.