Tuition & Fees Payment

Students must have funds in place for tuition, fees, books and supplies prior to attending NorQuest College. Tuition and fees are due on or before the first day of the term. See Payment Deadlines below for important information about your responsibilities to pay on time.

Check your MyQuest account to both view and pay for your tuition and fees.

Where and How to Pay

NorQuest College accepts the following payment methods:

• Online through MyQuest. Log in and go to Self Service --> Student Centre. Under the Finances heading choose Account Inquiry to see what charges are due. Then select Make a Payment to pay using Interac^© Online, Visa Debit, Visa or MasterCard.
• Online Banking. Log in to your bank’s website and register to make online bill payments. Allow three to four business days for bank processing. Students may be subject to penalties if funds are received after the payment deadline due to processing times for online banking.
  • Select NorQuest College - Deposit for payment of non-refundable tuition deposits
  • Select NorQuest College - Tuition for all other tuition and fees
  • Use your seven-digit student ID number as your account number
• In person. Pay with debit card (including Visa Debit), cash, cheque, money order, Visa or MasterCard. Visit the cashier in the Office of the Registrar, Room A104, Heritage Tower, Downtown Campus, or any of our regional campuses.
• By mail. Send a cheque or money order, payable to NorQuest College. Be sure to include your student ID number. Mail to:
  Office of the Registrar
  10215 108 Street NW
  Edmonton, AB  T5J 1L6

Payment Deadlines

Your tuition and fees must be paid on or before the first day of the term, regardless of your start date throughout the term. Your registration is not complete until all tuition and fees are paid in full.

In some cases, Alberta Works grant funded students and sponsored students may have their tuition paid after the first day of the term. See below for details.

Penalties for Late Payment

• Students who do not pay tuition and fees on time will be restricted from adding classes, receiving grades or transcripts, and using the library.
• Students with outstanding fees by the 10% point of the term will be charged a late fee of $100 and will lose their access to MyQuest and Moodle.
• Students who continue to have outstanding fees at the 20% point of the term will be withdrawn from their program or course. Students who are withdrawn for non-payment remain responsible for all assessed fees.

Alberta Works Grant-Funded Students Tuition and Fee Payments

Students who have been approved for Alberta Works Income Support grant funding will have their tuition and a portion of fees paid directly to NorQuest College; this payment may arrive after the first day of the term.

However, any fees that are not covered by grant funding are due to be paid by the first day of term.

• Late fee exception: The late fee will not be charged to Alberta Works grant-funded students prior to the college receiving the first disbursement of grants.

Sponsored Students Tuition and Fee Payments

If your tuition and fees are being paid by a sponsor (not including Alberta Works Income Support), contact the Office of the Registrar to request a Sponsorship Agreement form. Your seat in the program cannot be reserved and you cannot be registered in classes until your sponsor has completed the form to confirm that they will pay your tuition.

If the Office of the Registrar does not receive your sponsor’s confirmation by the first day of classes, you remain responsible for the payment of tuition and related fees. Any fees that are not covered by your sponsor are also your responsibility.

If you have paid your fees and the college then receives double payment from the sponsoring agency, you will receive a refund. Other refunds for sponsored students (e.g. due to dropping a course) will be issued directly to the sponsoring agency.

When applying, we recommend that students pay their application fee up front and then approach the sponsor for reimbursement.

Payment for Classes Starting After First Day of Term

Payment for all your classes is due at the beginning of the term, regardless of when your classes start during the term.

• Late fee exception: For students who start classes after the 10% point of the term, the late fee will not be charged until the day after classes begin.

Any student taking Open Entry/Open Exit online or Open Studies courses will be required to pay at the time of registration. (See Open Entry/Open Exit Registration for further information.)

If you register in any courses after the first 10% (drop period) of a term, you will be expected to pay all assessed tuition and fees at the time of registration. Use MyQuest to both view and pay for your tuition and fees.

Withdrawal from College for Outstanding Fees

If your full fees are not paid by the 20% point of the term or session, you will be withdrawn from your program or course and will remain responsible for all assessed fees. See the Withdrawal Chart of Academic and Financial Penalties and Refund Schedule for academic and financial penalties that will apply.

Students who pay their full fees within 48 hours of being withdrawn may request to be reinstated in their courses. These students will be required to pay an additional $100 reinstatement charge.

Former Students with Financial Holds

Students with outstanding fees must clear their debts with the college before being allowed to re-register or access any college services.