Student ID Cards

A Student ID Card is used to:

  • Show proof that you are a NorQuest student while on campus
  • Show participation in the U-Pass program (currently suspended due to COVID-19)
  • Serve as your NorQuest College library card
  • Provide access to discounts and offers available to students

ID card eligibility:

  • New students are eligible to receive a student ID card
  • Ongoing students should retain their ID card for the duration of their studies (there is a $15+GST charge for a reissued card)

Student ID Draft

How to obtain your Student ID card

Step 1: Ensure that your address in MyQuest is correct.

Step 2: New students – you will receive an email to let you know you can log in to MyQuest and click the Student Document Attachment tile to upload your own ID card photo and ID verification.

Two documents must be uploaded to obtain your student ID card:

  1. ID card photo: Review and follow by these basic guidelines before submitting your photo:
    • Submit as a JPEG file only


    • Submit a colour photo
    • Take your photo against a solid white or off-white background
    • Directly face the camera
    • Show your head and shoulders only


    • User filters
    • Wear sunglasses or hats
    • Have any other object or person in the picture
    • Submit a photo with poor lighting

  1. ID verification: Upload a photograph or scan of a separate piece of government-issued photo ID. This will be used to verify your identity.

Acceptable forms of government-issued photo ID include:

  • driver’s license
  • Permanent Resident card
  • passport
  • government-issued identification card

Unacceptable forms of ID include:

  • debit and credit cards
  • social insurance number cards
  • interim or temporary driver’s licenses
  • business and organization membership cards

Step 3: After you have submitted an acceptable ID card photo and ID verification, we will generate your card and mail it to the Canadian address listed in your MyQuest account.

  • You can expect your card to arrive within approximately one week of it being mailed to you
  • If you have an overseas mailing address listed in your MyQuest account, we will email you a digital copy of your Student ID card

Clinical ID cards

New students who are going on clinical placement in the winter term may require a Clinical ID card in addition to their Student ID card. This may apply to students in the following programs:

  • Advanced Education in Orthopedics for LPNs, Health Care Aide, Hospital Unit Clerk, Medical Office Assistant, Practical Nurse, and Therapeutic Recreation
If you require a Clinical ID card:
  • Once you have followed the guidelines above, your Clinical ID card will be mailed to you along with your Student ID Card
  • If you are an ongoing student but have not previously received a Clinical ID card, email to request one

ID Cards FAQ

Do I need an ID card for the Winter 2021 term?

We recommend that all students in credit programs have an ID card. You may not need it right away, but it will be useful for borrowing from the library. Since there is no U-Pass for the Winter 2021 term, you do not need a physical card.

I already have an ID card – do I get a new one?

No. Your existing ID card is what you need.

I have lost my ID card – how do I get a new one?

Email You can expect your card to arrive within approximately one week of it being mailed to you.

I did not receive an email to tell me I can upload my ID card photo – why not?

You are only eligible to receive an ID card after you have registered in at least one class. Make sure you are registered. If you previously received an ID card, you will also not be eligible to upload your photo. Email if you have questions.

I have a clinical placement after Winter 2021, do I need my Clinical ID card now?

No, you do not need your Clinical ID card until the term when you will be doing your clinical placement.