Moodle Support

System Setup

Before logging into Moodle, you will need to make sure you have a compatible browser. Recommended browsers when using Moodle include:

Other Applications

In order to view some files, media or other items that may be available in your course, you may need some of the following software:

  • Adobe Flash
  • Windows Media Player
  • Java
  • Adobe Reader

All Moodle courses reside in MyClass). If your course has a Moodle component, you will receive an email to your MyMail account which contains your username and password. Your username and password are usually:

Username: firstinitial+lastname+3 distinct numbers (eg: jsmith123) *

Password: norquest+last 4 digits of your student id number
(eg. norquest4321)

*Note:This is the same username you use for MyQuest and MyMail.

If you have difficulty logging into Moodle:

We can help you at the Edmonton Downtown campus 5th floor Learning Center, online or over the phone.