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Welcome to online delivery at NorQuest College!

Below you will find information on the following topics to assist you with taking online programs and courses:

NorQuest College calendar

The NorQuest calendar contains information about the college for current and prospective students, as well as the Office of the Registrar’s student policies and procedures.

How to register for courses

Registration is completed through the Office of the Registrar at the main campus. You may register:

To add courses:

  • If you have been admitted to a program (including Open Studies), complete the Change of Course Registration form (48K pdf). Payment is required on the first day of the term. If you register for a course that starts after the term begins, payment is required at the time of registration.
  • If you are taking eCampus at NorQuest courses and not applying to a program, use the registration form at norquest.ca/ecampus. Payment is required at the time of registration.

See the Tuition & Fees Payment page for information about making your payment.

Definitions

Open Entry/Open Exit (OEE): Start dates vary based on when you register. End dates are a fixed number of weeks after the start date.

Regular Session: Start dates and end dates are fixed.

Deadlines

Online students must register for Open Entry/Open Exit (OEE) courses by the 15th of the month in order to start on the first of the following month. For post-secondary courses, all start dates will be on the first of the month, unless the first is during a term change. In this case, your start date will be the term start date. For term start dates, see Academic Schedule.

Your course end date will be provided on your Fee Assessment and your class schedule can be viewed on MyQuest. Ensure you are aware of your end date. Neither the Office of the Registrar nor your instructors track or remind students of course end dates.

Books, skill kits, and learner guides

Be sure to purchase your books well in advance of your course start date to allow time for shipping.

The NorQuest Bookstore is located in the Downtown campus Main Building. You may purchase materials:

If you choose to order your books elsewhere, you must still purchase a current version of the learner guide.

Library Services

The NorQuest library is located on the 5th floor of the Downtown campus Main Building. Services include online and in-person research and citation assistance, book delivery, 24/7 online access to ebooks, articles, videos, and research guides. Our friendly, knowledgeable library staff will be happy to answer any questions:

Fall and winter term hours of operation

Hours:

Monday - Thursday
7:30 am - 7:00 pm

Friday
7:30 am - 5:00 pm

Saturday
12:00 pm to 4:00 pm

Sunday and holidays
Closed

For distance and online library usage, visit the library resource page.

Tutorial & Writing Services

NorQuest has a variety of tutorial and writing services available to help you with your coursework.

The Tutorial Centre

The Tutorial Centre provides help in all subject areas. Drop by the Learner Centre on the 5th floor of the Downtown campus Main Building or make an appointment online.

Hours:

Monday - Friday
8:00 am - 5:00 pm

Weekends and holidays
Closed

The Writing Centre

The Writing Centre provides help with writing, research, and citation. Make an online appointment, and meet with a member of the writing team in person or online.

Hours:

Monday - Friday
8:00 am - 5:00 pm

Weekends and holidays
Closed

Computer Commons

Located in the NorQuest library, Computer Commons provides a supportive drop-in computer resources facility for students. Computers are equipped with Microsoft Office and scanners are available. The staff provides:

  • One-on-one computer support
  • MyQuest and MyMail support
  • Wireless access
  • Password reset service
  • Management of student printing

Computer Commons be reached:

MyQuest and MyMail

You can access your student account information online with MyQuest, using the log in information that was sent to your personal email account.

MyQuest can be used to:

  • Check admission requirements and track application status
  • Update your address and contact information
  • See your final grades in your courses
  • View your account balance, including tuition and other fees you owe
  • Print unofficial NorQuest transcripts
  • Print enrolment verification documents
  • Link directly to Moodle classes (if applicable)
  • Apply for graduation

Every NorQuest student has a MyMail email account. Send all communication to the college through your MyMail account. NorQuest staff and instructors will only send information to your MyMail account. It is your responsibility to check your MyMail regularly.

All course-specific questions (about topics such as exams, marks, labs, or course content) should be directed to instructors or program areas.

Moodle

Moodle is a communication hub for online courses and is available 3 days before the start of your course. Log in regularly to participate in your course(s) and to see announcements from your instructor. If you have any technical difficulties, inform your instructor and contact Computer Commons.

To access Moodle:

  • Go to MyClass
  • Login using the username and password that were sent to your MyMail account
  • Under My Courses, click on the course you wish to access

Extensions

If you cannot complete all course material and the final exam for an Open Entry/Open Exit (OEE) online course by your end date, you may request an extension of 28 calendar days to complete your course. There is a cost of $75 per extension. You may have a maximum of three extensions per course, to a limit of five extensions during your program.

Eligibility

  • You must request an extension at least five business days before the course end date. All calls and emails are time and date stamped. If you do not meet this deadline, you are not eligible for an extension and will be assigned a grade based on the work you have completed by the course end date.
  • Payment is required at the time of your extension request. If you are sending an email to request an extension, provide a telephone number where you can be reached to discuss payment details. See Tuition & Fees Payment for payment options.
  • Only students in Open Entry/Open Exit courses may be granted an extension. If you are enrolled in a regular session online course, you are not eligible for an extension.

To request an extension:

Withdrawals

Withdrawals or course drops must be requested in writing to the Office of the Registrar.

Exams, Assignments, and Marks

Exams

  • If you live within 100 km of a NorQuest-approved exam site, it is expected that you will sit for the exam in person.
  • If you do not live within 100 km of an approved site, you may use an external proctor.
  • To book exams, review the college’s exam request and writing information and submit the required information by the deadlines given.
  • For Allied Health courses, contact the department one week in advance at 780.644.6394, or by email to hilary.cheung@norquest.ca

Assignments

  • Assignments must be submitted as Microsoft Word documents through Moodle. Be sure to include a title page with your course name and course instructor.
  • Hard-copy assignments are not accepted.
  • Remember to keep copies of marked assignments for your records.
  • It is your responsibility to ensure all assignments have been submitted and marked. It is not the responsibility of the instructor to contact students regarding missing assignments.
  • All assignments must be submitted and all exams written by your end date.

Marks

  • Assignment marks and feedback are posted on Moodle.
  • Check MyQuest for your final marks.
  • For all online courses, allow up to 30 business days for marks to be posted to MyQuest.

Admission and course requirements

Refer to the NorQuest College calendar (6.8MB pdf) or the Programs & Courses section of this website for admission and course requirements.

Students in Open Studies do not need to show that they meet admission requirements, but are responsible for ensuring they have all prerequisites for individual courses. Prerequisites will be verified by the Office of the Registrar. Open Studies students are more likely to be successful if they have an English language proficiency level that is appropriate for the program under which their courses are offered.

Program advising and financial aid

Student navigators are here to provide you advice and support with:

Do not hesitate to contact the student navigators if you have any questions about your program or next steps. Student navigators can be reached:

Contact information for Online Delivery

Department Email
Allied Health Distance hilary.cheung@norquest.ca
Enrolment Unit enrolment@norquest.ca
Hospital Unit Clerk Distance laura.selcho@norquest.ca
Practical Nurse Distance pndistance@norquest.ca
University Transfer universitytransfer@norquest.ca
Student Navigators student.navigator@norquest.ca
Testing Services assessmentexams@norquest.ca

Alan Skoreyko

Board Chair

Board Chair: December 19, 2014 - December 18, 2017
Vice Chair: February 3, 2014 - December 18, 2014
1st term: February 3, 2011 – February 2, 2014

Alan Skoreyko is a seasoned entrepreneur with an interest and expertise in both finance and governance issues. He has extensive experience in residential and commercial real estate development. Alan has been the recipient of many outstanding builder/developer awards over his career in the development industry. His business experience includes running a $120 million entertainment operation, staging large events and hosting 850,000 paid visitors yearly. Alan has been appointed to a number of corporate and not-for-profit Boards, including the Alberta Tourism Partnership Corporation, the Glenora Rotary Club and the Hope Foundation of Alberta, Gem Cabinets, Alberta Custom Tee, and many others. He currently serves as a governor Vice-Chair of the Board at the Royal Mayfair Golf Club. He is familiar with international immigration programs designed to promote investment into Canada and has a strong network of contacts within the provincial and federal governments.


Dr. Jodi L. Abbott

President and CEO

Dr. Jodi L. Abbott became NorQuest College's President and CEO in 2010. Jodi has a proven track record for delivering results in senior management positions in health care starting in 1999. This includes executive roles with the Canadian Diabetes Association (Prairies Area), Alberta Health, and Alberta Health Services.

Since her arrival at NorQuest in 2010, Dr. Abbott has successfully evolved the college by:

  • growing credit and non-credit programming to over 10,200 learners in 2013/14
  • introducing a Workforce Advisory Council, consisting of industry partners, to ensure college programming is workforce relevant and meets industry needs
  • introducing the Landmark Group Centre for Value Improvement to maximize efficiency and profitability of Alberta business and industry
  • launching new innovative partnerships that build and leverage partner relationships, including the Alberta Indigenous Construction Careers Centre
  • securing funding for and initiating construction of the new Centre for Learning
  • enhancing brand recognition

In addition, the NorQuest College Board of Governors released the 2025 Strategic Plan in 2014.

Outside of her work at the College, Dr. Abbott maintains a strong volunteer commitment to the sport of figure skating. Her work as a judge on behalf of Skate Canada and the International Skating Union includes judging at the 2010 and 2014 Olympic Winter Games. In 2011, the Canadian Association for the Advancement of Women in Sport and Physical Activity named Jodi to its list of Canada's top 20 most influential women in sport. In 2012, Jodi received the Queen Elizabeth II Diamond Jubilee Medal twice acknowledging her significant local, provincial, and national contributions in sport and post-secondary education. Jodi also serves as a board director with the Sinneave Foundation and is a member of the World Presidents’ Organization.


Sherry Greenbank

Academic Staff Member

1st term: June 21, 2013 – June 20, 2015
2nd term: June 17, 2015 - June 16, 2018

Sherry (M.Ed., R.Psych.) is an Education Counsellor at NorQuest College.  She has worked as a post-secondary counsellor and instructor for over 20 years.  In addition to her work in post-secondary, Sherry has provided psychological support for diverse client groups and concerns in private practice, including:  trauma recovery, play therapy, workplace stress, and addictions.  She enjoys being able to connect with and support students and colleagues through workshop presentations and seminars.   Being the mother of two very active sons has offered many opportunities to serve her community of Stony Plain as a member of numerous sporting associations.  She has also served as Chairperson for School Councils in Parkland School Division for 8 years and provided representation on their behalf to the School Board, as well as the Alberta School Council Association.  Most importantly, Sherry has a passion for learning and personal growth and feels honoured to witness this process in others.


Carla Madra

Public Member Chair, Finance and Audit Committee

1st term: November 20, 2013 - November 19, 2016

Carla is a Senior Manager with the Edmonton office of Ernst & Young LLP. Carla is the Edmonton office leader of the Financial Accounting Advisory service line within the Assurance practice. Previous to joining Ernst & Young in 2013, Carla spent 12 years with Deloitte and led the finance and human resources teams as the Director of Finance at CannAmm Occupational Testing Services. Carla is a Chartered Accountant and obtained her Bachelor of Commerce from the University of Alberta. Carla is currently the Treasurer and member of the Board of Trustees of the Mental Health Foundation and she also chairs the Foundation’s Audit & Investment Committee. Previously she was involved as the Treasurer of Westend Community Play School and was a Champion Mentor for the Stollery Children’s Hospital Foundation. Carla resides in Edmonton with her husband Don and daughter Alex.  Carla enjoys yoga and together the Madra family enjoys skiing, golf and travel.


Todd Walker

Public Member

1st term: May 18, 2011 – May 17, 2014
2nd term: July 8, 2014 - July 7, 2017

Todd Walker is a commercial real estate specialist, providing commercial real estate advisory services in the Edmonton office market.  With over twenty years of entrepreneurial experience Todd is a founding Principal and Vice President of Newmark Knight Frank Devencore (Edmonton), a commercial real estate brokerage firm.  Previously, Todd was a senior partner with Cushman and Wakefield.

Throughout his career Todd has been involved with different boards and volunteer organizations, ranging from president of his community league to sitting on the board of Events Edmonton, a non-profit organization role that oversees the annual presentation of Taste of Edmonton. Todd is a former Rotarian, past member of the Edmonton Executives Association and active certified hockey coach, providing leadership within the Initiation, Novice, Atom and Pewee levels of the Edmonton Minor Hockey Association since 2004. All of Todd’s family members are educators, including his parents who had careers in the development, delivery and administration of adult education programs, which is the foundation of Todd’s beliefs about and dedication to equal access to post-secondary education.


Brian Hjlesvold

Public Member

1st term: January 30, 2015 – January 29, 2018

Brian Hjlesvold is a retired RBC banker with over 30 years experience as a Senior Account Manager in commercial markets, serving late in his career as Manager of Aboriginal Markets for Alberta, NWT, and Yukon. Brian has a strong desire to see Indigenous people succeed, to share in the country’s resources in a responsible and respectful way, and to live in healthy communities. He received his Professional Economic Developer designation from the Council of Advancement of Native Development Officers in 2010, and is a member of the Institute of Corporate Directors. He sits as a Director on the Goodfish Lake Business Corp – a successful First Nation-owned enterprise of the Whitefish Lake Band, and is a Director of the Aboriginal Financial Officers of Alberta. He is also Chair of the Metis Entrepreneurial Fund, Past Chair of Child and Family Services Region 6, Past Chair of Apeetogosan (Metis) Development Inc. Brian is of Ojibway and Scottish descent and lives in Bon Accord. He and his wife have four children and six grandchildren. He is an avid reader and golfer.


David Dominy

Public Member

1st term: April 22, 2015 – April 21, 2018

David is currently CEO of Mach Ten Enterprises, an Edmonton-based private equity firm. He is also the founding partner of 3D Capital Inc., a financial and strategic advisory firm. David’s career includes leadership roles in public, private, crown, and not-for-profit enterprises.

David was born in Winnipeg where he completed a BA in Mathematics at the University of Winnipeg in 1978. He attended the J.L. Kellogg Graduate School of Management at Northwestern University where he completed his Masters of Management degree in Finance and Accounting in 1980. He holds the ICD.D designation from the Institute of Corporate Directors.

David began his career with the TD Bank in Toronto in the National Accounts Division. In 1984 he moved to Calgary where he was responsible for recovering the Bank’s $1.2B exposure to Dome Petroleum. Following a short stint in Toronto as AGM Corporate and Commercial Credit Risk Management, David was appointed Vice President TD Bank Edmonton Centre and Branch Manager TD Securities in Edmonton.

In 1999, David moved to Edmonton as President and CEO of McCoy Bros. Most recently, he spent nine months as interim President and CEO of the Deposit Guarantee Corporation of Alberta, the provincial regulator of credit unions in Alberta.

David’s board career started in 1991 with the Northern Alberta Childrens’ Hospital Foundation. Since then, he has been a member of over 30 boards in a variety of private, public, Crown, and not-for-profit enterprises.


Lillian Ruptash

Public Member

1st term: January 30, 2015 – January 29, 2018

Lillian Ruptash’s career in finance spanned over 45 years with the Toronto Dominion Bank. As a banker, she was able to practice a wide range of financial skills including credit functions, marketing, administration, and  customer service. Lillian is a former member of the Alberta Student Finance Board and the Lakeland College Board of Trustees. She is a recipient of provincial and national service awards and has dedicated much of her life to volunteering in her community – ranging from youth groups, political campaigns, her church council, the United Way, and the University Hospital Festival of Trees. She also has a strong interest in post-secondary education and believes that everyone should have access to learning opportunities. Lillian and her husband Larry have three children, two granddaughters, and live in Vegreville. They enjoy sports, dancing, theatre, and family vacations.


Melissa Bourgeois

Public Member

Melissa is a lawyer with the Edmonton firm Jomha Skrobot LLP. She primarily practices family law with a secondary interest in residential real estate.

Melissa is fluent in both French and English in her day-to-day life. Melissa obtained a Master of Arts (MA) in Sociology from Concordia University in Montreal. Her thesis, Modernity and the Catholic Church: Religious Advertisements in Quebec 1895-1960, explored politico-legal theories on Quebec culture.

She is a graduate of the National Program of Law at the University of Ottawa, having completed a civil (LL.L.) and a common law (JD) degree. Upon the completion of her legal studies, Melissa and her husband returned to Alberta and they began establishing their lives and careers in Edmonton.

Melissa currently serves on the executive committee of the Citie Ballet Society, where she has taken an active role in helping the company achieve its mission of elevating the art of dance in Edmonton. She has also enjoyed a long-standing management role as a director of her family’s business, Willowbend Resort at Lac La Nonne. Melissa enjoys spending quality time with her family and friends in Edmonton, Ottawa, Montreal, and beyond.


Khalid Hashi

Non-Academic Staff Board Member

First Term: March 9, 2015 – March 8, 2017

Second Term: April 5, 2017 – April 4, 2019

Khalid Hashi works in the Faculty of Foundational, Career, and Intercultural Studies at NorQuest College overseeing financials for federal and provincially funded contracts and contribution agreements. Khalid has a strong interest in community development and empowerment, especially as it relates to higher education. He volunteers as a mentor helping immigrant youth on basic employability skills and has served on various committees NorQuest. Past board duties include being a member of the Alberta Council for Global Cooperation (ACGC) Board of Directors from 2010 to 2012. Upon his election to the NorQuest Board of Governors, he was serving as a Site Coordinator for the annual Make Tax Time Pay (MTTP) tax clinics at the Westmount Campus. Khalid attended Queen’s University where he received a BA in economics and is currently enrolled in a B.Comm program at Athabasca University working towards an accounting designation. He lives in Edmonton with his wife Hayat and son Adnan and is an avid soccer fan.


Crystal Thompson

Student Board Member

First Term:  June 27, 2016 - June 26, 2017

Crystal Thompson is an Indigenous student at NorQuest in her second year of the Social Work Program. She holds a position as one of the Faculty of Health and Community Studies Representatives on Students’ Council. In addition to her role on Students’ Council she also sits on Academic Council as a student representative, is a member of the Social Work Program Advisory Committee and is a highly active member of the College’s RBC Indigenous Mentorship Program.

She is passionate about advocacy and takes her role of supporting students seriously. As a member of the Alberta Students’ Executive Council (ASEC), the Edmonton Coalition of Post-Secondary Institutions and the Edmonton Student Alliance (ESA) she ensures that the voice of NorQuest students is heard on both a provincial and municipal level.

Crystal loves to see others succeed and gain confidence; she does her part both at the College and in the Community to help people. Her compassion for others shines through both her community involvement. She contributes to reconciliation by sending inner-city indigenous youth to camp and does work on an indigenous inner city housing initiative. Crystal is an avid reader, enjoys movies and values spending time with her two children and large family.


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