Welcome to online delivery at NorQuest College!
Below you will find information on the following topics to assist you with taking online programs and courses:
The NorQuest calendar contains specific information pertaining to the college for current and prospective students, as well as the Office of the Registrar’s student policies and procedures. Download the calendar.
Registration is completed through the Office of the Registrar at the main campus. You may register:
To add or drop a course, complete the Change of Course Registration form. Payment is required at the time of registration. See the Tuition & Fees Payment page for information about making your payment.
Note: If you are admitted to an online program that is delivered via eCampus Alberta, you must register for your courses at ecampusalberta.ca
Open Entry/Open Exit (OEE): All start dates will be on the first of the month unless during a term change where the date will align with term start. End dates will vary based on the start dates.
Regular Session: Start dates and end dates are fixed.
Online students must register for Open Entry/Open Exit (OEE) courses by the 10th of the month in order to start on the first of the following month. All start dates will be on the first of the month, unless the first is during a term change. In this case, your start date will be the term start date. For term start dates, please see Academic Schedule.
Your end date of your course will be provided on your Fee Assessment and your class schedule can be viewed on MyQuest. Ensure you are aware of your end date. Neither the Office of the Registrar nor your instructors track or remind students of course end dates.
The NorQuest Bookstore is located in the Downtown campus Main Building. You may purchase materials:
If you choose to order your books elsewhere, you must still purchase a current version of the learner guide. Confirm the correct textbook edition online.
The NorQuest library is located on the 5th floor of the Downtown campus Main Building. Services include online and in-person research and citation assistance, book delivery, 24/7 online access to ebooks, articles, videos, and research guides. Our friendly, knowledgeable library staff will be happy to answer any questions.
The Library can be reached:
For distance and online library usage, visit the library resource page.
NorQuest has a variety of tutorial and writing services available to help you with your coursework.
The Tutorial Centre provides help in all subject areas. Drop by the Learner Centre on the 5th floor of the Downtown campus Main Building or make an appointment online.
The Writing Centre provides help with writing, research, and citation. Make an online appointment, and meet with a member of the writing team in person or online.
Need evening and weekend help in math or with your writing? Try the free online tutorial service from eTutor Alberta.
Located in the NorQuest library, Computer Commons provides a supportive drop-in computer resources facility for students. Computers are equipped with Windows 7 and Microsoft Office, and scanners are also available. The staff provides:
Computer Commons be reached:
You can access your student account information online with MyQuest, using your User ID and password sent by email to your personal email account to log in.
MyQuest can be used to:
Every student registered at NorQuest has a MyMail email account. Ensure you have activated your email account in MyQuest and follow the instructions provided in the email you receive.
Forward all communication through your MyMail account; personal email accounts will not be used for security purposes. NorQuest staff and instructors will only send information to your MyMail account. It is your responsibility to be checking your MyMail regularly.
All course specific questions (such as labs, exams, marks, course content) should be directed to instructors or program areas.
Moodle is a communication hub for online courses and is available 3 days before the start of the course. Please login regularly for course content and announcements from your instructor. If you have any technical difficulties, please inform your instructor and contact Computer Commons.
To access Moodle:
If you cannot complete an Open Entry/Open Exit (OEE) online course (all course material and final exam), you may request an extension. Extensions are 28 calendar days long and cost $75 per extension. Students may have a maximum of 3 extensions per course, to a limit of 5 extensions during the program.
If you have not requested the extension at least five business days before the course end date, you must complete the course or re-enroll in it, with regular tuition fees applied.
If you are enrolled in a regular session distance course, you are not eligible for an extension, and must complete the course or re-enrol in it, with regular tuition fees applied.
To request an extension:
Withdrawals must be requested in writing to the Office of the Registrar.
To request for a withdraw:
Refer to the NorQuest College calendar (PDF) or the Programs & Courses section of this website for admission and course requirements.
Students in Open Studies do not need to show that they meet admission requirements, but are responsible for ensuring they have all prerequisites for individual courses. Prerequisites will be verified by the Office of the Registrar. Open Studies students are more likely to be successful if they have an English language proficiency level that is appropriate for the program under which their courses are offered.
Student navigators are here to provide you advice and support with:
Do not hesitate to contact the student navigators if you have any questions about your program or what you need to do next. Student navigators can be reached: