Below you will find information on the following topics to assist you with taking online programs and courses:
The NorQuest calendar contains information about the college for current and prospective students, as well as the Office of the Registrar’s student policies and procedures.
Registration is completed through the Office of the Registrar at the main campus. You may register:
To add courses:
See the Tuition & Fees Payment page for information about making your payment.
Open Entry/Open Exit (OEE): Start dates vary based on when you register. End dates are a fixed number of weeks after the start date.
Regular Session: Start dates and end dates are fixed.
Online students must register for Open Entry/Open Exit (OEE) courses by the 15th of the month in order to start on the first of the following month. For post-secondary courses, all start dates will be on the first of the month, unless the first is during a term change. In this case, your start date will be the term start date. For term start dates, see Academic Schedule.
Your course end date will be provided on your Fee Assessment and your class schedule can be viewed on MyQuest. Ensure you are aware of your end date. Neither the Office of the Registrar nor your instructors track or remind students of course end dates.
Be sure to purchase your books well in advance of your course start date to allow time for shipping.
The NorQuest Bookstore is located in the Downtown campus Main Building. You may purchase materials:
If you choose to order your books elsewhere, you must still purchase a current version of the learner guide.
The NorQuest library is located on the 5th floor of the Downtown campus Main Building. Services include online and in-person research and citation assistance, book delivery, 24/7 online access to ebooks, articles, videos, and research guides. Our friendly, knowledgeable library staff will be happy to answer any questions:
Monday - Thursday
7:30 am - 7:00 pm
7:30 am - 5:00 pm
12:00 pm to 4:00 pm
Sunday and holidays
For distance and online library usage, visit the library resource page.
NorQuest has a variety of tutorial and writing services available to help you with your coursework.
The Tutorial Centre provides help in all subject areas. Drop by the Learner Centre on the 5th floor of the Downtown campus Main Building or make an appointment online.
The Writing Centre provides help with writing, research, and citation. Make an online appointment, and meet with a member of the writing team in person or online.
Need evening and weekend help in math or with your writing? Try the free online tutorial service from eTutor Alberta.
Located in the NorQuest library, Computer Commons provides a supportive drop-in computer resources facility for students. Computers are equipped with Microsoft Office and scanners are available. The staff provides:
Computer Commons be reached:
You can access your student account information online with MyQuest, using the log in information that was sent to your personal email account.
MyQuest can be used to:
Every NorQuest student has a MyMail email account. Send all communication to the college through your MyMail account. NorQuest staff and instructors will only send information to your MyMail account. It is your responsibility to check your MyMail regularly.
All course-specific questions (about topics such as exams, marks, labs, or course content) should be directed to instructors or program areas.
Moodle is a communication hub for online courses and is available 3 days before the start of your course. Log in regularly to participate in your course(s) and to see announcements from your instructor. If you have any technical difficulties, inform your instructor and contact Computer Commons.
To access Moodle:
If you cannot complete all course material and the final exam for an Open Entry/Open Exit (OEE) online course by your end date, you may request an extension of 28 calendar days to complete your course. There is a cost of $75 per extension. You may have a maximum of three extensions per course, to a limit of five extensions during your program.
To request an extension:
Withdrawals or course drops must be requested in writing to the Office of the Registrar.
Refer to the NorQuest College calendar (6.8MB pdf) or the Programs & Courses section of this website for admission and course requirements.
Students in Open Studies do not need to show that they meet admission requirements, but are responsible for ensuring they have all prerequisites for individual courses. Prerequisites will be verified by the Office of the Registrar. Open Studies students are more likely to be successful if they have an English language proficiency level that is appropriate for the program under which their courses are offered.
Student navigators are here to provide you advice and support with:
Do not hesitate to contact the student navigators if you have any questions about your program or next steps. Student navigators can be reached: