How to access MyQuest, My Mail, and Moodle

NorQuest Students: visit studenthelp.norquest.ca to access MyQuest, MyMail, or Moodle

More details

Withdrawal Chart of Academic and Financial Penalties and Refund Schedule

The following table lists the financial and academic penalties for withdrawals before and during the term.

If You Withdraw Academic Penalty Financial Penalty
30 days or more prior to the start of your program None
  • All fees are refundable minus half of tuition deposit.
From 30 days prior to the start of your term or session up to the first day of term or session None
  • Tuition deposit is entirely non-refundable and non-transferable.
  • If a student’s study permit application is denied and the Office of the Registrar is notified one or more days prior to the start of the program, the student is eligible to receive a refund of fees, less 25% of the tuition deposit.
  • The U-Pass fee, if paid and picked up, is non-refundable.
  • Full refund of all other tuition and fees already paid in full.
Up to 10% of each class None
  • Tuition deposit is non-refundable and non-transferable.
  • The U-Pass fee, if paid, is non-refundable.
  • No refund for Health and Dental Insurance, if you have accessed services.
  • A $25 administration fee ($50 for international) will be assessed for a program withdrawal.
  • 100% refund of tuition, Students’ Association fee, registrarial fee, program and supplies fee, textbook rental fee (if applicable), health and dental fee (if you have not accessed services) already paid in full.
Between 11% and 20% of each class length Grade of "W" (Withdrawal) assigned.
Grade is not calculated in grade point average (GPA).
  • 75% refund of tuition less a $25 administrative fee ($50 for international students) for a program withdrawal.
  • All other fees are non-refundable.
Between 21% and 50% of each class length Grade of "W" (Withdrawal) assigned.
Grade is not calculated in GPA.
  • No refund.
After more than 50% of each class length has elapsed Grade of "WF" (Withdraw/Fail) assigned.
Grade point value of 0.0 or 0% is calculated in GPA.
  • No refund.

Need help funding your education?

We have lots of options. Visit Funding Your Education for more information.

Office of the Registrar

Location:
Room 1-205, Civic Employees Legacy Tower
10215 108 Street NW
Edmonton, AB Canada  T5J 1L6

Phone:
780.644.6000

Toll-free:
866.534.7218

Email:
info@norquest.ca

NorQuest College

© NorQuest College. All rights reserved.