Leadership in Practice: Managing Through Crisis

Be ready to lead through disruption 

When a crisis occurs, your team looks to its leaders for direction, reassurance, and decisive action. The choices you make and the way you communicate can determine how effectively your organization responds and recovers. 

Join this free virtual workshop to explore practical frameworks for strengthening crisis readiness and leading under pressure. You’ll learn how to prepare proactively, respond collaboratively, and put people and trust at the centre of your decisions. 

Who should attend? 

• New and emerging leaders 
• Supervisors, team leads, and early- to mid-level managers 
• Professionals preparing for future leadership roles 
• Anyone who wants to strengthen their crisis leadership skills 

What you’ll learn 

• How to apply the four Ps of crisis readiness: predict, prevent, prepare, and protect 
• How to communicate clearly and lead decisively in high-pressure situations 
• How to recognize and avoid common crisis-management failures 
• How to support a timely, coordinated, and effective response 
• How human-centred leadership can strengthen organizational resilience 

You’ll also get a preview of the kind of learning you can expect in NorQuest College’s Leadership Training Certificate, a practical program designed to help professionals strengthen their leadership skills and make a greater impact in the workplace. 

Meet the facilitator 

Marie Gervais, PhD, provides managerial training, coaching, and organizational capacity development through in-person and online programs. She supports organizations in strengthening leadership, intercultural communication, and team effectiveness, with a focus on aligning business goals with inclusive practices and measurable results.  

As an Associate Certified Coach and a Certified Emotional Success Coach, Marie uses approaches grounded in emotional regulation, visualization, body awareness, and breathwork to help clients navigate workplace distress, career development, and emotional barriers to work. Her award-winning courses reflect innovation in online learning, and her research on workplace trends informed her book, The Spirit of Work: Timeless Wisdom, Current Realities.  

Register today! 

Secure your spot in this free virtual session and add practical crisis-management strategies to your leadership toolkit.  

Register now and get the meeting link delivered straight to your inbox!