Taxi Ambassador

Taxi drivers will update their skills through the three courses in this program: Conversation Assessment, Customer Service, and Driver Training.

This program is restricted to Edmonton International Airport taxi drivers only. All three courses included in the program must be completed to receive the Taxi Ambassador Program certificate.

Courses within the Taxi Ambassador program

Register for the program by signing up for each course, or select a course below to register individually.

Taxi Ambassador Conversation Assessment

This tests the listening and speaking ability of candidates to ensure that they are able to interact with clients at an adequate level of proficiency. Assessments will be conducted in a one-on-one,...

Lecture: 0.5 hours

Course code



Taxi Ambassador Customer Service

This 4 hour workshop will focus on the desired competencies as approved by Edmonton International Airport . Instruction will be highly interactive in nature with a blend of group work, role playing...

Lecture: 4 hours

Course code



Taxi Ambassador Driver Training

In partnership with Alberta Motor Association, NorQuest will deliver a series of one-day courses. The course will consist of in-class instruction, a written test, vision test, an in-car coaching...

Lecture: 8 hours

Course code



Custom training

Your organization wants to break through—to advance skills and deliver results. That’s where we come in. Choose from our many training areas, including Diversity and Inclusion, Leadership, and Workplace Skills. We can customize programs and courses based on your team’s needs.

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Save on the cost of training

Professional development training can be costly, but the Canada-Alberta Job Grant has you covered. Many of our programs and courses qualify for this grant. You may be eligible to receive full coverage of your training costs, for both individual and group offerings.

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