Prepare for a rewarding career that helps protect public safety. The Building Service Worker program provides hands-on, industry-informed training that prepares you with effective sanitation and cleaning techniques that are consistently in demand. Learn proven ways to transform your workplace into a safer, cleaner space for guests, clients, and the greater community.
Register- Learn the equipment, techniques, and skills needed to effectively inspect, clean, and disinfect a facility
- Sharpen your skills to become a safer and more valuable member of the building service work industry
- Gain knowledge around infectious disease outbreaks/pandemics
What is a Completion certificate
Ministry-approved teaching and learning activities that provide practical training for rapid entry into frontline jobs but do not culminate in a parchment/credential.
What to expect from the program
Delivered over six days, this program combines essential custodial practices with infection prevention and control protocols, ensuring participants are equipped for today’s sanitization and disinfecting standards. Learn industry-standard cleaning techniques through a mix of classroom instruction and hands-on training. Gain both theoretical knowledge and practical experience with 30 hours in the classroom and 12 hours of guided cleaning practice.Upcoming classes
| Fall 2026 (September 19, 2026 - November 7, 2026) | ||
|---|---|---|
| Saturdays | 9:00 a.m. - 4:00 p.m. | In person |
No class on Saturday, October 10, 2026
RegisterWhat you’ll learn
Sharpen your skills to become a safer and more valuable member of the building service industry. You will learn the equipment, techniques, and skills needed to effectively inspect, clean, maintain, and disinfect a facility.
Core training topics include:
- Cleaning techniques for floors, carpets, windows, and washrooms
- Operation and care of cleaning tools and equipment
- Basic facility maintenance and repair
- Basics of workplace health, safety, and building security
- Infection prevention and control, including proper use of PPE
- Time management, stress management, and customer service skills
Who is this program for?
- Light duty cleaners, custodians, janitors, caretakers, and maintenance staff
- Cleaning and maintenance staff working in facilities related to healthcare, food and beverage, hospitality, recreation, government, community service, and more
- New professionals who are looking to enter the field of building service work
- Owners or aspiring owners of commercial or residential cleaning businesses
Career Opportunities
Prepare for roles such as custodian, janitor, cleaner, caretaker, or entry level maintenance, working in healthcare, community, hotels, recreation, food service, and other gathering settings.Program Requirements
This program is open to anyone regardless of experience and education.
Team training
If you’re a facility manager or operations leader looking to upskill your team or ensure your building meets industry standards for sanitation, disinfection, and safety, we can support your organizational training needs.
For enquiries about customizing this course for your organization, contact us at continuingeducation@norquest.ca.
Additional information
Additional training in subjects related to Building Service Worker are also available. For example, Equity, Diversity, and Inclusion (EDI) training provides learners with valuable information on how to refuse unsafe work, develop employability skills, and learn other practical skills through on-the-job training at your place of work.
Standards
- Program content is based on the following industry standards of Infection Prevention and Control:
- Canadian Standards Association (CSA) Z317.13.17 Infection Control During Renovation and Maintenance of Health Care Facilities
- CSA 317.12 Cleaning and Disinfection of Health Care Facilities
- Provincial Infectious Diseases Advisory Committee (PIDAC): Best Practices for Environmental Cleaning for Prevention and Control of Infections in all Health Care Settings
- Infection Prevention and Control Canada (IPAC)-Canada.org Best Practices for Infection Control