Navigating the Health-care System

Learn about the structure of the Alberta Health Care system and techniques for communicating with health-care providers to meet the needs of care recipients and caregivers. This workshop provides an overview of the health-care system and highlights how caregivers can access the right resources at the right time, including communication regarding medical appointments and for obtaining needed resources. The workshop also focuses on helping caregivers identify care needs using the Care Support Needs Assessment Tool (CSNAT). The workshop includes a class lecture and a simulation experience.


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The personal information requested on this form is collected under the authority of section 33(c) of Alberta’s Freedom of Information and Protection of Privacy Act and will be used to process your request for information, for internal statistical and enrolment management purposes and to provide ongoing information regarding our courses, programs or events. For information about the collection and use of this information, contact the Regulatory & Compliance Coordinator at 10215 108 Street NW, Edmonton, AB, T5J 1L6, Tel. 780.644.6000.



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