Communication and Documentation in the Health-Care Environment - HLTH 1033

This course will focus on the role and responsibilities of the health care aide when communicating effectively as a member of the collaborative care team. Strong communication skills are an important part of being a successful health care aide. The health-care environment requires competent verbal, written, and electronic communication skills, which are part of digital literacy. This course will focus on professional communication with other team members, clients, and client’s families; written communication, including documentation in client records and report completion; problem-solving strategies; and handling conflict successfully. A focus on communicating effectively with clients from all cultures while demonstrating cultural competence and understanding the diversity of individuals will be included. Communication strategies for overcoming the challenges and barriers to communication between the client and caregiver caused by disease, illness, and aging in the client will also be discussed.

Note: Restricted to Health Care Aide.


This course is delivered in a classroom setting with face-to-face instruction at regularly scheduled times.
Term Duration Schedule Class Section Open Studies

Edmonton
Spring May 4 - Jul. 10, 2026 Mon, Wed: 12:30 - 03:30 pm
 20189 A05 No
Spring May 4 - Jul. 10, 2026 Tue: 09:30 am - 12:30 pm
Tue: 12:30 - 03:30 pm
 20203 A06 No
Spring May 4 - Jun. 5, 2026 Mon, Wed, Fri: 06:00 - 09:00 pm
 20199 E02 No
Fall Sep. 1 - Nov. 20, 2026 Tue: 02:00 - 03:30 pm
Wed: 03:30 - 06:30 pm
Wed: 12:30 - 03:30 pm
 41818 A01 No
Fall Aug. 31 - Nov. 17, 2026 Mon: 12:30 - 03:30 pm
Wed: 12:30 - 03:30 pm
Fri: 12:30 - 03:30 pm
 41819 A02 No
Fall Sep. 1 - Nov. 18, 2026 Tue: 02:00 - 03:30 pm
Tue: 08:00 - 11:00 am
Wed: 12:30 - 03:30 pm
 41820 A08 No
Winter Jan. 4 - Mar. 26, 2027 Mon: 12:30 - 02:00 pm
Fri: 12:30 - 03:30 pm
 11862 A03 No
Winter Jan. 4 - Mar. 26, 2027 Wed: 12:30 - 03:30 pm
Fri: 12:30 - 03:30 pm
 11863 A04 No
Winter Jan. 4 - Mar. 26, 2027 Wed: 12:30 - 02:00 pm
Thu: 12:30 - 03:30 pm
 11864 A09 No
Winter Jan. 4 - Feb. 12, 2027 Mon, Tue: 06:00 - 09:00 pm
Wed, Fri: 06:00 - 09:00 pm
 11865 E01 No
Spring May 10 - Jul. 21, 2027 Tue: 08:00 - 11:00 am
Thu: 12:30 - 03:30 pm
 21081 A05 No
Spring May 3 - Jul. 21, 2027 Mon, Wed, Fri: 08:00 - 11:00 am
Mon: 08:00 - 11:00 am
 21082 A06 No
Spring May 3 - Jun. 11, 2027 Mon, Wed, Fri: 06:00 - 09:00 pm
 21083 E02 No
This course is offered in an online setting. There are no scheduled classes, and you will learn at your own pace. Courses have start and end dates, assignments may have due dates assigned to them. The lab portion of this course may need to be completed in-person.
Term Duration Schedule Class Section Open Studies

Online
Winter Apr. 5 - May 16, 2026 12568 W52 No
Spring May 4 - Jul. 3, 2026 20197 O03 No
Fall Sep. 1 - Nov. 20, 2026 41821 O01 No
Fall Sep. 1 - Nov. 6, 2026 41822 OC01 No
Winter Jan. 4 - Apr. 2, 2027 11866 O02 No
Spring May 3 - Jul. 23, 2027 21084 O03 No
Term Duration Schedule Class Section Open Studies

HCA Workplace classes
Winter Apr. 5 - May 16, 2026 10507 W11 No

Standard HCA classes
Winter Apr. 5 - May 16, 2026 10522 W31 No
Winter May 3 - Jun. 13, 2026 10524 W32 No

HCA Workplace classes
Spring Jun. 28 - Aug. 8, 2026 20193 W02 No
Spring May 3 - Jun. 13, 2026 20191 W12 No

Standard HCA classes
Spring Jun. 28 - Aug. 8, 2026 20195 W22 No

HCA Workplace classes
Summer Jul. 26 - Sep. 5, 2026 30045 W03 No
Summer Aug. 30 - Oct. 10, 2026 30047 W04 No

Standard HCA classes
Summer Jul. 26 - Sep. 5, 2026 30041 W23 No
Summer Aug. 30 - Oct. 10, 2026 30043 W24 No

HCA Workplace classes
Fall Oct. 25 - Dec. 5, 2026 41823 W06 No

Standard HCA classes
Fall Oct. 25 - Dec. 5, 2026 41824 W26 No
Fall Sep. 20 - Oct. 31, 2026 41825 W53 No

HCA Workplace classes
Winter Jan. 17 - Feb. 27, 2027 11867 W09 No
Winter Mar. 28 - May 8, 2027 11868 W11 No

Standard HCA classes
Winter Jan. 17 - Feb. 27, 2027 11869 W29 No
Winter Apr. 5 - May 16, 2026 11870 W31 No

HCA Workplace classes
Spring Jun. 25 - Aug. 4, 2027 21085 W02 No

Standard HCA classes
Spring Jun. 27 - Aug. 7, 2027 21086 W22 No

HCA Workplace classes
Summer Aug. 30 - Oct. 10, 2026 30426 W04 No

Standard HCA classes
Summer Aug. 30 - Oct. 10, 2026 30427 W24 No

This is an in-page alert component.


This course can be taken through one of our many programs. Read our application guide and apply now.

Have a question about the Communication and Documentation in the Health-Care Environment course?

Request more information »