Communication and Documentation in the Health-Care Environment - HLTH 1033

Strong communication skills are an important part of being a successful health care aide, and this course focuses on the roles and responsibilities of the health care aide when communicating effectively as a member of the collaborative care team. The health-care environment requires competent digital literacy skills, including verbal, written, and electronic communication. Students will learn about professional communication with other team members, clients, and client’s families; written communication, including documentation in client records and report completion; problem-solving strategies; and how to handle conflict successfully. Techniques for communicating effectively with clients from all cultures while demonstrating cultural competence and an understanding of the diversity of individuals will be included. Communication strategies for overcoming the challenges and barriers to communication between the client and caregiver caused by disease, illness, and aging will also be discussed.

Note: Restricted to Health Care Aide.


This course is delivered in a classroom setting with face-to-face instruction at regularly scheduled times.
Term Duration Schedule Class Section Open Studies

Edmonton
Spring May 5 - Jul. 28, 2025 Mon: 12:30 - 03:30 pm
 20163 A05 No
Spring May 5 - Jul. 18, 2025 Mon: 06:00 - 09:00 pm
Wed: 06:00 - 09:00 pm
 20174 E02 No
Fall Sep. 2 - Nov. 14, 2025 Tue: 08:00 - 11:00 am
 40560 A01 No
Fall Sep. 2 - Nov. 14, 2025 Fri: 08:00 - 11:00 am
 40563 A02 No
Winter Jan. 5 - Mar. 20, 2026 Thu: 02:00 - 05:00 pm
 10503 A03 No
Winter Jan. 5 - Mar. 20, 2026 Wed: 12:30 - 03:30 pm
 10509 A04 No
Winter Jan. 5 - Feb. 12, 2026 Mon, Wed: 06:00 - 09:00 pm
 10516 E01 No
Spring May 4 - Jul. 10, 2026 Wed: 12:30 - 03:30 pm
 20189 A05 No
Spring May 4 - Jul. 10, 2026 Tue: 11:00 am - 02:00 pm
 20203 A06 No
Spring May 4 - Jun. 12, 2026 Mon: 06:00 - 09:00 pm
Wed: 06:00 - 09:00 pm
 20199 E02 No
This course is offered in an online setting. There are no scheduled classes, and you will learn at your own pace. Courses have start and end dates, assignments may have due dates assigned to them. The lab portion of this course may need to be completed in-person.
Term Duration Schedule Class Section Open Studies

Online
Spring May 5 - Jul. 25, 2025 20170 O03 No
Fall Sep. 2 - Nov. 22, 2025 40572 O01 No
Fall Sep. 2 - Nov. 21, 2025 42372 OC01 No
Winter Jan. 5 - Mar. 27, 2026 10526 O02 No
Spring May 4 - Jul. 10, 2026 20197 O03 No
Term Duration Schedule Class Section Open Studies

HCA Workplace classes
Winter Apr. 25 - Jun. 7, 2025 10569 W12 No

Standard HCA classes
Winter Apr. 25 - Jun. 7, 2025 10582 W32 No

HCA Workplace classes
Spring Jun. 29 - Aug. 9, 2025 20161 W02 No

Standard HCA classes
Spring Jun. 29 - Aug. 9, 2025 20168 W22 No

HCA Workplace classes
Summer Jul. 27 - Sep. 6, 2025 30050 W03 No
Summer Aug. 22 - Oct. 4, 2025 30052 W04 No

Standard HCA classes
Summer Jul. 27 - Sep. 6, 2025 30046 W23 No
Summer Aug. 22 - Oct. 4, 2025 30048 W24 No

HCA Workplace classes
Fall Sep. 28 - Nov. 8, 2025 40574 W05 No
Fall Oct. 26 - Dec. 6, 2025 40576 W06 No
Fall Nov. 23, 2025 - Jan. 03, 2026 40578 W07 No

Standard HCA classes
Fall Sep. 28 - Nov. 8, 2025 40566 W25 No
Fall Oct. 26 - Dec. 6, 2025 40568 W26 No
Fall Nov. 23, 2025 - Jan. 03, 2026 40570 W27 No

HCA Workplace classes
Winter Jan. 5 - Feb. 7, 2026 10531 W08 No
Winter Feb. 8 - Mar. 21, 2026 10533 W09 No
Winter Mar. 8 - Apr. 18, 2026 10505 W10 No
Winter Apr. 5 - May 16, 2026 10507 W11 No

Standard HCA classes
Winter Jan. 5 - Feb. 7, 2026 10512 W28 No
Winter Feb. 8 - Mar. 21, 2026 10514 W29 No
Winter Mar. 8 - Apr. 18, 2026 10520 W30 No
Winter Apr. 5 - May 16, 2026 10522 W31 No
Winter May 3 - Jun. 13, 2026 10524 W32 No

HCA Workplace classes
Spring Jun. 28 - Aug. 8, 2026 20193 W02 No
Spring May 4 - Jun. 13, 2026 20191 W12 No

Standard HCA classes
Spring Jun. 28 - Aug. 8, 2026 20195 W22 No

HCA Workplace classes
Summer Jul. 26 - Sep. 5, 2026 30045 W03 No
Summer Aug. 30 - Oct. 10, 2026 30047 W04 No

Standard HCA classes
Summer Jul. 26 - Sep. 5, 2026 30041 W23 No
Summer Aug. 30 - Oct. 10, 2026 30043 W24 No

This is an in-page alert component.


This course can be taken through one of our many programs. Read our application guide and apply now.

Have a question about the Communication and Documentation in the Health-Care Environment course?

Request more information »