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Communication and Documentation in the Health-Care Environment - HLTH 1033

Strong communication skills are an important part of being a successful health care aide, and this course focuses on the roles and responsibilities of the health care aide when communicating effectively as a member of the collaborative care team. The health-care environment requires competent digital literacy skills, including verbal, written, and electronic communication. Students will learn about professional communication with other team members, clients, and client’s families; written communication, including documentation in client records and report completion; problem-solving strategies; and how to handle conflict successfully. Techniques for communicating effectively with clients from all cultures while demonstrating cultural competence and an understanding of the diversity of individuals will be included. Communication strategies for overcoming the challenges and barriers to communication between the client and caregiver caused by disease, illness, and aging will also be discussed.

Note: Restricted to Health Care Aide


Term Duration Schedule Class Section Open Studies

Edmonton

Winter Jan 8 - Apr 5, 2024 Mon: 12:30 - 03:30 pm
10618 A03 No
Winter Jan 8 - Apr 8, 2024 Tue: 12:30 - 03:30 pm
12518 A04 No
Winter Jan 8 - Apr 26, 2024 Mon: 06:00 - 09:00 pm
Tue: 06:00 - 09:00 pm
Wed: 06:00 - 09:00 pm
Thu: 06:00 - 09:00 pm
12547 E02 No
Spring May 6 - Jul 29, 2024 Mon: 12:30 - 03:30 pm
20178 A05 No
Spring May 6 - Aug 23, 2024 Tue: 08:00 - 11:00 am
21568 A06 No
Term Duration Schedule Class Section Open Studies

Online

Spring May 6 - Jun 15, 2024 20185 O02 No
Term Duration Schedule Class Section Open Studies

HCA Workplace classes

Winter Jan 22 - Mar 4, 2024 10622 W09 No
Winter Feb 21 - Apr 3, 2024 10624 W10 No
Winter Mar 23 - May 4, 2024 10626 W11 No
Winter Apr 22 - Jun 3, 2024 10628 W12 No

Standard HCA classes

Winter Jan 22 - Mar 4, 2024 10636 W29 No
Winter Feb 21 - Apr 3, 2024 10638 W30 No
Winter Mar 23 - May 4, 2024 10640 W31 No
Winter Apr 22 - Jun 3, 2024 10642 W32 No

HCA Workplace classes

Spring Jun 23 - Aug 4, 2024 20181 W02 No

Standard HCA classes

Spring Jun 23 - Aug 4, 2024 20183 W22 No

HCA Workplace classes

Summer Jul 22 - Sep 2, 2024 30048 W03 No
Summer Aug 22 - Oct 3, 2024 30050 W04 No

Standard HCA classes

Summer Jul 22 - Sep 2, 2024 30052 W23 No
Summer Aug 22 - Oct 3, 2024 30054 W24 No

To take this course, you must be enrolled in one of the related programs:

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