Communication and Documentation in the Health-Care Environment - HLTH 1033

Strong communication skills are an important part of being a successful health care aide, and this course focuses on the roles and responsibilities of the health care aide when communicating effectively as a member of the collaborative care team. The health-care environment requires competent digital literacy skills, including verbal, written, and electronic communication. Students will learn about professional communication with other team members, clients, and client’s families; written communication, including documentation in client records and report completion; problem-solving strategies; and how to handle conflict successfully. Techniques for communicating effectively with clients from all cultures while demonstrating cultural competence and an understanding of the diversity of individuals will be included. Communication strategies for overcoming the challenges and barriers to communication between the client and caregiver caused by disease, illness, and aging will also be discussed.

Note: Restricted to Health Care Aide


Term Duration Schedule Class Section Open Studies

Edmonton

Winter Jan 9 - Apr 6, 2023 Mon: 12:30 - 03:30 pm
11960 A03 No
Spring May 8 - Aug 4, 2023 Mon: 12:30 - 03:30 pm
21121 A05 No

Standard HCA classes

Winter May 7 - Jun 17, 2023 12743 W22 No
Term Duration Schedule Class Section Open Studies

Online

Spring May 8 - Jun 16, 2023 21117 O02 No
Term Duration Schedule Class Section Open Studies

HCA Workplace classes

Winter May 7 - Jun 17, 2023 11971 W02 No
Winter Mar 5 - Apr 15, 2023 11969 W12 No

Standard HCA classes

Winter Mar 5 - Apr 15, 2023 12624 W32 No

HCA Workplace classes

Spring Jun 4 - Jul 15, 2023 21124 W03 No
Spring Jul 2 - Aug 12, 2023 21126 W04 No

Standard HCA classes

Spring Jun 4 - Jul 15, 2023 21553 W23 No

HCA Workplace classes

Summer Jul 30 - Sep 9, 2023 30350 W05 No

To take this course, you must be enrolled in one of the related programs:

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