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Veterinary Administrative Procedures - HLTH 1014

Learn the administrative skills necessary to work in a veterinary office, including customer service skills, organization and time management, professional telephone communications, appointment scheduling, inventory management, and processing payments for treatments and procedures. Become familiar with common veterinary products and animal nutrition basics. Learn how to model animal-friendly care and acquire safe animal approach and handling techniques. Safe work and infection control practices within a veterinary office will also be covered.

Note: Restricted to Veterinary Office Assistant.


This course is offered in an online setting. There are no scheduled classes, and you will learn at your own pace. Courses have start and end dates, assignments may have due dates assigned to them. The lab portion of this course may need to be completed in-person.
Term Duration Schedule Class Section Open Studies

Online
Fall Oct. 27 - Dec. 17, 2025 40491 O01 No
Winter Mar. 2 - Apr. 23, 2026 10440 O01 No
Spring May 4 - Jun. 25, 2026 20141 O01 No
The course has a mixture of online and in-person instruction.
Term Duration Schedule Class Section Open Studies

Edmonton
Fall Oct. 27 - Dec. 17, 2025 Mon, Wed: 12:30 - 02:00 pm
Mon: 11:00 am - 12:30 pm
 40489 BL01 No
Winter Mar. 2 - Apr. 22, 2026 Mon, Wed: 12:30 - 02:00 pm
Mon: 11:00 am - 12:30 pm
 10438 BL01 No

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To take this course apply to our Veterinary Office Assistant program. Read our application guide and apply now.

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