Business

NorQuest's business career programs give students the professional skills and experience to get started in rewarding business careers or continue on to further post-secondary or professional education.

Accounting TechnicianFull-time, Open Studies, Online

Accounting technicians are involved in the day-to-day practical work of accountancy and play a key operational role in producing reliable financial information. They may also perform a wide range of finance roles, from accounts clerk to financial controller and beyond.

Administrative ProfessionalFull-time, Open Studies, Online

The Administrative Professional certificate equips students with the skills and knowledge to become an effective office professional. Students will learn essential office skills such as basic accounting, office management, organizational politics, software applications, business communication, and event management.

Business AdministrationFull-time, Open Studies, Online

Whether you have well-defined goals such as becoming an accountant, an entrepreneur, a business operations manager, or a human resources professional, the Business Administration diploma program provides a strong foundation for any business career you might choose. Students will explore innovative trends and practices while acquiring the skills and knowledge relevant to current and future industry needs.

NorQuest's program integrates practical learning experiences with unique content for a truly different business program. The practical and intensive training throughout the program helps our graduates become in-demand job candidates.

Hospital Unit ClerkFull-time, Part-time, Online

Hospital unit clerks play a vital role in managing communication and information in hospital nursing units, and are the first point of contact for patients. Learn medical terminology, how to process medical orders, communication skills, administrative procedures, and computer skills. Obtain your certificate in just four months, including a one-month practicum.

Medical Office AssistantFull-time

Considered a valuable asset to the health care team, medical office assistants support physicians and other health care professionals with essential administrative support. NorQuest’s new three-month Medical Office Assistant program helps graduates get into the workforce quickly and develop skills to perform a variety of tasks including scheduling, billing, word processing, communications, and more.

Accounting BasicsFull-time, Distance, Open Studies, Online
Review and apply math concepts to solve business problems, and learn the basic skills required for financial applications, bookkeeping concepts, and procedures. Learn the basics of how financial transactions are recorded using manual and computerized bookkeeping systems.
Accounting Information Systems
Learn how to develop computer-based accounting information systems, and how such information systems support decision making at all levels of management.
Administrative Health-Care Procedures
Administrative health-care professionals support patients, families, and the health-care team by performing reception, telephone, and clerical tasks, including filing, shift scheduling and payroll, inventory management, and mail handling. You will learn basic clinical skills and explore aspects of workplace safety and infection control.
Advanced Excel and Outlook FoundationsFull-time, Distance, Open Studies, Online
This advanced course builds on the MS Excel course and provides you with the opportunity to enhance your skills and productivity. You will learn to use features such as Macros, Scenarios, PivotTables, and Solver to automate tasks, improve efficiencies, and collect and analyze data. In addition to Excel, you will also learn about MS Outlook. You will learn to send and receive mail, schedule appointments, set up meetings, organize your contacts, and create tasks and notes.
Business Communications IFull-time, Distance, Open Studies, Online
Develop the written and verbal communication skills required of a business professional. In this course, you will examine business writing and develop various letters and memos in a business context. Using critical thinking, you will further practise and perfect your communication skills through critical analysis, persuasive writing, summaries, and oral presentations. APA format is taught and practised throughout the course.
Business Communications IIFull-time, Distance, Open Studies, Online
Build on the skills you learned in Business Communications I. Study specific forms of business and employment communications. Learn to do business research and to document your sources using APA citation style. Learn basic graphic design principles for business communications.
Business Office ProceduresFull-time, Distance, Open Studies, Online
Develop skills in office procedures and organization. Study office ergonomics and customer service; learn how to process mail; carry out file-management procedures; learn to build travel itineraries, and develop skills in arranging and documenting meetings.
Computer Applications for Health-Care Professionals
Gain experience with computerized medical office records and software. Learn to manage medical records, including inputting patient information, scheduling and managing appointments, and billing. Various practice management and EMR software packages will be explored.
Consumer Behaviour
The solution to marketing problems rests in sound analysis of consumer behaviour. Using the case method, you will find a practical outlet for quantitative and qualitative consumer analysis tools. Cases will explore both goods and services marketing in both industrial and consumer environments.
Customer Service
Prepare to focus on customer service. Learn the principles of customer service and relationship building.  Also learn how to develop a positive philosophy of selling as determined by customer service principles and how relationship building, customer service, and selling interrelate.
Databases and PresentationsFull-time, Distance, Open Studies, Online
Learn to use the various functions of MS Access. Create queries, tables, forms, reports, and pivot tables. Learn to use MS PowerPoint, and create professional business presentations using the advanced features such as transitions, animations, and master slides. Continue to improve keyboarding speed and accuracy throughout the course.
Event ManagementFull-time, Distance, Open Studies, Online
Develop skills in business event planning. Learn how to plan, design, implement and minimize the risks in planning a successful business event.  Gain hands-on experience in designing and implementing an actual event.
Finance I
Examine the objectives of financial management and the related role and responsibilities of the financial manager. The approach is practical in nature with references to the development of theories in finance. Using a corporate framework, explore the various sources of funds for a firm.
Finance II
Study the objectives of financial management and the related role and responsibilities of the financial manager. The approach is practical in nature with references to the development of theories in finance. The various applications of funds by the firm are explored in this sequential course using a corporate framework.
Introduction to CommunicationsOnline
Explore the fundamentals of communication and interpersonal relationships. Examine effective communication, barriers to effective communication, and specific communication strategies that can improve interactions with others and enhance critical thinking skills. Learn and apply theories related to communication climate, groups, teams, conflict management, and problem solving.
Introduction to Marketing
Study the basics relating to the field of marketing. Learn the principles of product, price, promotion, and place, along with understanding customers’ needs.
Legal Relations
Gain a general overview of the Canadian legal system, with emphasis on underlying considerations of social policy. Analyze selected topics from the fields of tort and contract, while considering the nature, sources, philosophy, and policy objectives of the law.
Medical Terminology I
Study the language of medical terminology. Learn to understand and interpret commonly used medical terms, symbols, and abbreviations. Develop your knowledge of rules, prefixes, suffixes, roots, combining forms, body systems, diagnostics, and basic medication classifications. Achieve fluency through practice sessions, quizzes, and exercises.
Minute Taking for ProfessionalsPart-time
Minutes are a vital method of recording information and capturing thoughts and ideas. This course will go over the basic elements of minute taking and help participants understand their role as a minute taker. You will learn how to listen to discussions objectively and take concise, accurate minutes as well as extract relevant information and present it in a useful format. You will also learn basic meeting preparation and logistics including how to prepare an agenda.
MS ExcelFull-time, Distance, Open Studies, Online
Learn to work with spreadsheets using MS Excel software. Learn how to organize, design, and edit worksheets. Create formulas and functions (statistical, financial, database, and logical) for a variety of business applications and use footers, headers, formatting, and charts. Students must have a minimum grade of C to progress to BUSN 1180.
MS WordFull-time, Distance, Open Studies, Online
Create a variety of professional business documents.  Increase your proficiency and competency by using Word features such as character and paragraph formatting, columns, editing, tables, styles, and mail merge.
Not-for-Profit Marketing and PR
The solution to marketing problems rests in sound analysis of consumer behaviour. Using the case method, you will find a practical outlet for quantitative and qualitative consumer analysis tools. Cases will explore both goods and services marketing in both industrial and consumer environments.
Office Computer Applications
Develop foundational computer skills and become proficient using Windows, as well as word processing, spreadsheet, presentation, and database applications to enhance your computer skills and employability.
Personal Selling
Become familiar with the principles, concepts, and terminology of personal selling. Examine the sales process, with particular attention to developing a relationship approach to the sales transaction. You will participate in a marketing project that will allow you to experience the process of prospecting, presenting, and closing the sale.
Practicum for Medical Office Assistants
This 150-hour practicum will give you hands-on practice as a medical office assistant.
Professional RelationsFull-time, Distance, Open Studies, Online
Develop your employability skills in this course. Learn to prepare a professional resume and handle an interview situation.  Develop work-related skills in team work, conflict management, problem solving and business ethics.
Small Business ManagementFull-time, Open Studies
As well as examining the formulation of business plans, you will study the function of management concerned with organization, staffing, directing, and controlling. Explore the objectives for effective management, such as profit, service, personnel, and operation. Case analysis is used to integrate course material.
Work ExperienceOnline
Gain hands-on experience in this work experience placement in a suitable entry-level accounting role in industry, government, or public practice. Successful completion is subject to supervisor evaluation. Note that this work is unpaid.
Work Experience for Administrative Professionals
Practise your technical and employability skills in a real workplace setting.