NorQuest's business career programs give students the professional skills and experience to get started in rewarding business careers or continue on to further post-secondary or professional education.

Accounting TechnicianFull-time, Open Studies, Online

Accounting technicians are involved in the day-to-day practical work of accountancy and play a key operational role in producing reliable financial information. They may also perform a wide range of finance roles, from accounts clerk to financial controller and beyond.

Administrative ProfessionalFull-time, Open Studies, Online

The Administrative Professional certificate equips students with the skills and knowledge to become an effective office professional. Students will learn essential office skills such as basic accounting, office management, organizational politics, software applications, business communication, and event management.

Business AdministrationFull-time, Open Studies, Online

Whether you have well-defined goals such as becoming an accountant, an entrepreneur, a business operations manager, or a human resources professional, the Business Administration diploma program provides a strong foundation for any business career you might choose. Students will explore innovative trends and practices while acquiring the skills and knowledge relevant to current and future industry needs.

NorQuest's program integrates practical learning experiences with unique content for a truly different business program. The practical and intensive training throughout the program helps our graduates become in-demand job candidates.

Hospital Unit ClerkFull-time, Part-time, Online

Hospital unit clerks play a vital role in managing communication and information in hospital nursing units, and are the first point of contact for patients. Learn medical terminology, how to process medical orders, communication skills, administrative procedures, and computer skills. Obtain your certificate in just four months, including a one-month practicum.

Medical Office AssistantFull-time

Considered a valuable asset to the health care team, medical office assistants support physicians and other health care professionals with essential administrative support. NorQuest’s new three-month Medical Office Assistant program helps graduates get into the workforce quickly and develop skills to perform a variety of tasks including scheduling, billing, word processing, communications, and more.

Accounting BasicsFull-time, Distance, Open Studies, Online
Review and apply math concepts to solve business problems, and learn the basic skills required for financial applications, bookkeeping concepts, and procedures. Learn the basics of how financial transactions are recorded using manual and computerized bookkeeping systems.
Accounting Information Systems
Learn how to develop computer-based accounting information systems, and how such information systems support decision making at all levels of management.
Administrative Health-Care Procedures
Administrative health-care professionals support patients, families, and the health-care team by performing reception, telephone, and clerical tasks, including filing, shift scheduling and payroll, inventory management, and mail handling. You will learn basic clinical skills and explore aspects of workplace safety and infection control.
Advanced Excel and Outlook FoundationsFull-time, Distance, Open Studies, Online
This advanced course builds on the MS Excel course and provides you with the opportunity to enhance your skills and productivity. You will learn to use features such as Macros, Scenarios, PivotTables, and Solver to automate tasks, improve efficiencies, and collect and analyze data. In addition to Excel, you will also learn about MS Outlook. You will learn to send and receive mail, schedule appointments, set up meetings, organize your contacts, and create tasks and notes.
Business Communications IFull-time, Open Studies
Focus on the principles of effective business communication, both written and spoken. Specific topics include the writing process, improving grammar, writing a research paper, documenting with APA style, and preparing for public speaking. The process of revising and editing is emphasized throughout the course.
Business Communications IFull-time, Distance, Open Studies, Online
Develop the written and verbal communication skills required of a business professional. In this course, you will examine business writing and develop various letters and memos in a business context. Using critical thinking, you will further practise and perfect your communication skills through critical analysis, persuasive writing, summaries, and oral presentations. APA format is taught and practised throughout the course.
Business Communications IIFull-time, Distance, Open Studies, Online
Build on the skills you learned in Business Communications I. Study specific forms of business and employment communications. Learn to do business research and to document your sources using APA citation style. Learn basic graphic design principles for business communications.
Business Communications II
Study specific forms of business and employment communication including business letters and memoranda, resumes, covering letters for job applications and interviewing, formal report writing, graphic design principles, and business meetings.
Business Office ProceduresFull-time, Distance, Open Studies, Online
Develop skills in office procedures and organization. Study office ergonomics and customer service; learn how to process mail; carry out file-management procedures; learn to build travel itineraries, and develop skills in arranging and documenting meetings.
Computer Applications for Accounting
Explore software used for financial accounting. Through practical experience with accounting and tax software packages, become familiar with current programs and their capabilities. A review of relational database-management systems reveals the technology behind the most widely used accounting applications and a brief look at XML introduces newly emerging accounting technologies.
Computer Applications for Health-Care Professionals
Gain experience with computerized medical office records and software. Learn to manage medical records, including inputting patient information, scheduling and managing appointments, and billing. Various practice management and EMR software packages will be explored.
Computer Applications for Marketing
Using popular business applications software, you will learn and apply sound principles of visual design. Term projects will include the production of promotional documents—e.g., web pages and brochures. In addition, you will learn the marketing applications of spreadsheet and database programs.
Consumer Behaviour
The solution to marketing problems rests in sound analysis of consumer behaviour. Using the case method, you will find a practical outlet for quantitative and qualitative consumer analysis tools. Cases will explore both goods and services marketing in both industrial and consumer environments.
Cost Accounting I
This is the first of a two-part, in-depth course examining the concepts of cost and managerial accounting. Major topics include the following: cost-volume profit-analysis, relevant costs and short-term decision making, responsibility accounting, standard costing and variance analysis, and product costing and cost flow.
Cost Accounting II
This is the second of a two-part, in-depth course examining the concepts of cost and managerial accounting initiated in Cost Accounting I. Topics include the following: cost-volume-profit analysis, relevant costing, and short-term decision making.
Customer Service
Prepare to focus on customer service. Learn the principles of customer service and relationship building.  Also learn how to develop a positive philosophy of selling as determined by customer service principles and how relationship building, customer service, and selling interrelate.
Databases and PresentationsFull-time, Distance, Open Studies, Online
Learn to use the various functions of MS Access. Create queries, tables, forms, reports, and pivot tables. Learn to use MS PowerPoint, and create professional business presentations using the advanced features such as transitions, animations, and master slides. Continue to improve keyboarding speed and accuracy throughout the course.
Event ManagementFull-time, Distance, Open Studies, Online
Develop skills in business event planning. Learn how to plan, design, implement and minimize the risks in planning a successful business event.  Gain hands-on experience in designing and implementing an actual event.
Finance I
Examine the objectives of financial management and the related role and responsibilities of the financial manager. The approach is practical in nature with references to the development of theories in finance. Using a corporate framework, explore the various sources of funds for a firm.
Finance II
Study the objectives of financial management and the related role and responsibilities of the financial manager. The approach is practical in nature with references to the development of theories in finance. The various applications of funds by the firm are explored in this sequential course using a corporate framework.
Intermediate Accounting I
Examine financial accounting topics in depth. Explore recent developments in accounting valuation and income determination and the related disclosure practices and reporting procedures, as recommended by professional accounting associations and applied in business today. The primary focus is on a comprehensive treatment of assets and liabilities. Special topics are introduced where appropriate.
Intermediate Accounting II
Continue the in-depth examination of financial accounting introduced in Intermediate Accounting I. Explore issues in accounting valuation and income determination and the related disclosure practices and reporting procedures, as recommended by professional accounting associations and applied in business today. Focus on the capitalization of Canadian corporations and the individual reporting problems associated with corporate income taxes, pensions, leases, and the statement of cash flow. Discuss the application of accounting concepts to these special areas.
Introduction to AccountingFull-time, Open Studies
Gain an introduction to accounting procedures and statements and their underlying concepts and principles. Within this framework, accounting practice is integrated with the development of accounting information for effective decision making.
Introduction to Communications
Explore the fundamentals of communication and interpersonal relationships. Examine effective communication, barriers to effective communication, and specific communication strategies that can improve interactions with others and enhance critical thinking skills. Learn and apply theories related to communication climate, groups, teams, conflict management, and problem solving.
Introduction to Computers in BusinessFull-time, Open Studies
Learn from this practical introduction to the software applications most commonly used in business. Develop a basic working knowledge of a desktop operating system and a suite of business software applications that includes file management, word processing, spreadsheet, presentation, and database management.
Introduction to Marketing
Study the basics relating to the field of marketing. Learn the principles of product, price, promotion, and place, along with understanding customers’ needs.
Legal Relations
Gain a general overview of the Canadian legal system, with emphasis on underlying considerations of social policy. Analyze selected topics from the fields of tort and contract, while considering the nature, sources, philosophy, and policy objectives of the law.
Marketing Research
Beginning with an introduction to the concept of market research, you will go on to study the ways in which companies use market research to make practical, cost-effective marketing decisions. In partnership with an organization, you will take a practical approach to learning the course material by designing and implementing a marketing research project. In addition, you will further develop teambuilding and leadership skills, as well as written and verbal communication skills.
Marketing Strategy
Using non-traditional methodology, student groups form businesses that research, implement, and carry out marketing activities for community charities. This ongoing term project emphasizes how various components of the marketing mix and the environment are integral to the process of strategic and operational planning. With a hands-on practitioner’s point of view, you will analyze strategic marketing planning, product strategies, and pricing objectives. You will learn to handle conflict and co-operation problems, work with distribution systems, and navigate the integrated promotional mix.
Medical Terminology I
Study the language of medical terminology. Learn to understand and interpret commonly used medical terms, symbols, and abbreviations. Develop your knowledge of rules, prefixes, suffixes, roots, combining forms, body systems, diagnostics, and basic medication classifications. Achieve fluency through practice sessions, quizzes, and exercises.
Minute Taking for ProfessionalsPart-time
Minutes are a vital method of recording information and capturing thoughts and ideas. This course will go over the basic elements of minute taking and help participants understand their role as a minute taker. You will learn how to listen to discussions objectively and take concise, accurate minutes as well as extract relevant information and present it in a useful format. You will also learn basic meeting preparation and logistics including how to prepare an agenda.
MS ExcelFull-time, Distance, Open Studies, Online
Learn to work with spreadsheets using MS Excel software. Learn how to organize, design, and edit worksheets. Create formulas and functions (statistical, financial, database, and logical) for a variety of business applications and use footers, headers, formatting, and charts. Students must have a minimum grade of C to progress to BUSN 1180.
MS WordFull-time, Distance, Open Studies, Online
Create a variety of professional business documents.  Increase your proficiency and competency by using Word features such as character and paragraph formatting, columns, editing, tables, styles, and mail merge.
Not-for-Profit Marketing and PR
The solution to marketing problems rests in sound analysis of consumer behaviour. Using the case method, you will find a practical outlet for quantitative and qualitative consumer analysis tools. Cases will explore both goods and services marketing in both industrial and consumer environments.
Office Computer Applications
Develop foundational computer skills and become proficient using Windows, as well as word processing, spreadsheet, presentation, and database applications to enhance your computer skills and employability.
Personal Selling
Become familiar with the principles, concepts, and terminology of personal selling. Examine the sales process, with particular attention to developing a relationship approach to the sales transaction. You will participate in a marketing project that will allow you to experience the process of prospecting, presenting, and closing the sale.
Practicum for Medical Office Assistants
This 150-hour practicum will give you hands-on practice as a medical office assistant.
Principles of AccountingFull-time, Open Studies
Further examine accounting procedures and their underlying concepts and principles. Learn about additional standards and problems of valuation, income measurement, and disclosure.
Professional RelationsFull-time, Distance, Open Studies, Online
Develop your employability skills in this course. Learn to prepare a professional resume and handle an interview situation.  Develop work-related skills in team work, conflict management, problem solving and business ethics.
Seminar in Business Policy
Through a seminar approach, explore the many ethical dimensions of business. This course includes a major group project for which class time is allotted.
Small Business ManagementFull-time, Open Studies
As well as examining the formulation of business plans, you will study the function of management concerned with organization, staffing, directing, and controlling. Explore the objectives for effective management, such as profit, service, personnel, and operation. Case analysis is used to integrate course material.
Learn the basic principles of the Canadian income tax system, structure of the Income Tax Act, and the application of rules and procedures surrounding the determination of tax liability. Both individual and corporate taxpayers are considered.
Work ExperienceOnline
Gain hands-on experience in this work experience placement in a suitable entry-level accounting role in industry, government, or public practice. Successful completion is subject to supervisor evaluation. Note that this work is unpaid.
Work Experience for Administrative Professionals
Practise your technical and employability skills in a real workplace setting.