Veterinary Office Assistant
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Veterinary Office Assistant

PROGRAM AT A GLANCE

STARTLOCATIONDELIVERYSTATUS
SepEdmontonIn person or online
OnlineOnline anytime
JanEdmontonIn person or online
OnlineOnline anytime
Open
Limited
Waitlist
Full
Upcoming
 
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QUICK FACTS

Program length

12 weeks

Credential

Certificate

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TUITION & FEES


Canadian
Total: $4,079.50

International
Total: $10,833.50

 
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ADMISSION REQUIREMENTS

  • 50% in English Language Arts 30-1 or 65% in English Language Arts 30-2 or equivalent or completion of ESLG 1898 and ESLG 1899 with a minimum of 50%
  • 65% in High School Prep Mathematics (MATH 1905) or 50% in Mathematics 10-3 or equivalent
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Course Listing

You must complete six courses to graduate. Courses are listed below by term to show the recommended path to completing the program in 12 weeks as a full-time student.

Course CodeTitleCredit
Term 1 - 12 weeks
COMM1001 (O)
Explore the fundamentals of communication and interpersonal relationships. Examine effective communication, barriers to effective communication, and specific communication strategies that can improve interactions with others and enhance critical thinking skills. Learn and apply theories related to communication climate, groups, teams, conflict management, and problem solving.
  • 45 Lecture
  • 0 Lab
  • 0 Work Experience
3
COMP1006 (O)
Develop foundational computer skills and become proficient using Windows, as well as word processing, spreadsheet, presentation, and database applications to enhance your computer skills and employability.
  • 30 Lecture
  • 15 Lab
  • 0 Work Experience
3
COMP1013
Learn to use common veterinary practice management software. Become proficient at creating and updating client files, scheduling appointments, managing recalls, coding veterinary procedures, billing patients and third parties, and recording payments.
  • 15 Lecture
  • 15 Lab
  • 0 Work Experience
2
HLTH1013
Study the language of veterinary terminology. Learn how to read and interpret commonly used veterinary medical terms, symbols, and abbreviations. Develop your understanding of small and large animal anatomy and basic animal pathology. Become familiar with frequently prescribed medications and their uses. Achieve fluency through practice sessions, quizzes, and exercises.
  • 60 Lecture
  • 30 Lab
  • 0 Work Experience
6
HLTH1014
Learn the administrative skills necessary to work in a veterinary office, including customer service skills, organization and time management, professional telephone communications, appointment scheduling, inventory management, and processing payments for treatments and procedures. Become familiar with common veterinary products and animal nutrition basics. Learn how to model animal-friendly care and acquire safe animal approach and handling techniques. Safe work and infection control practices within a veterinary office will also be covered.
  • 60 Lecture
  • 15 Lab
  • 0 Work Experience
5
HLTH1015
This four-week work experience placement will give learners hands-on practice in an active veterinary clinic or other related veterinary organization. Contact HATadmin@norquest.ca for permission to enroll.
  • 0 Lecture
  • 0 Lab
  • 150 Work Experience
3

Additional note

Courses marked with an (O) are available through Open Studies.