Updated: September 20, 2021 6:30 AM

New safety measures in effect

All visitors to NorQuest campuses for classes or other services must declare their vaccination status.

More details

Alertus Mobile App

Installing & Setting up the Alertus Mobile App

Before users can receive Alertus Mobile App Mobile Alerts the appropriate application must be downloaded, installed and configured on the user’s iOS or Android device.

  1. Download and install the Alertus Mobile Application from the iOS App Store or Google’s Play Store.
  2. Once the Alertus Mobile App has been installed, open and configure the application by completing the following steps (screen views may differ from those depicted):
    1. Enter norquest (no capitalization) under Organization Code and click the Submit button.
    2. Enter your NorQuest email address that has been issued to you Note: This cannot be a personal email address.
    3. Navigate to your email account, locate an email from noreply@mobile.alertus.com with a subject line of “Confirm your account” and click on the email verification link. Check your junk email folder if you are unable to find it.
    4. Click the Email Verified button within the Alertus Mobile App.
    5. Click Done. You are now subscribed to receive mobile alerts.
  3. Click on the My Subscriptions icon to verify or change the groups that you are a member of. This will dictate the type/area of notifications you receive.

In Case of Emergency

In the event of an EMERGENCY, dial 911 for Police, Fire or Ambulance.

Make a SECOND CALL to Security at 780.644.6225 (Desk) or 780.991.4573 (Cell), or Facilities at 780.644.6215.

What to Expect as an Alertus Mobile App User

Once an Alert is sent from the Alertus Server registered users will receive a notification. The user opens the notification taking them to the alert details page.

In iOS you can change the settings to make the push notification display as a modal dialog. However, Android does not support this feature and push notifications are only displayed in the notifications area/drawer.

Should a user miss a notification that occurs during a period when they do not have access to their iOS/Android device, on the home screen of the app there is a button to view the message history.

On the message history page you can view the previous alerts sent to the device. Clicking on an element will show you the Alert Details.

Usage

Once an Alert is sent from the Alertus Server the user would receive a notification. The user can open the notification which would take the user to the alert details page.

In iOS, the settings can be changed to make the push notification display as a modal dialog. However, Android does not support this feature and push notifications are only displayed in the notifications area/drawer.

On the home screen of the app there is a button to view the message history. On the message history page, you can view the previous alerts sent to the device. Clicking on an element will show you the Alert Details.

FOIP

Your personal information will not be used for purposes other than notification regarding emergencies or urgent situations. By registering, you acknowledge receipt of NorQuest College’s FOIP Statement for personal notification.

FOIP Statement

The personal information collected on the Alertus sign-up form is collected under the authority of Section 65 of the Post-secondary Learning Act and Section 33(c) of the Freedom of Information and Protection of Privacy Act. This information will be used to provide notification of an urgent or emergency nature, related to safety, security or operations of the college. For information about the collection and use of this information, contact Manager, Facilities Operations, NorQuest College, 10215-108 Street NW, Edmonton, AB T5J 1L6, 780.644-6000.

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