Alertus Mobile App

NorQuest College has implemented a personal mass notification system, Alertus, that can be used to send emergency notification messages to students and employees.

The emergency notification system will be used during a major incident, crisis, or emergency. You will receive messages to the phone numbers and email accounts that are registered with the system. The messages will provide information or direct you where to find more information.

The system will be tested a minimum of two times per year. The message will clearly state that the notification is only a test.

Installing and setting up the Alertus mobile app

Before users can receive mobile alerts, the app must be downloaded, installed, and configured on the user’s iOS or Android device.

  1. Download from the iOS App Store or from Google’s Play Store.
  2. Once the Alertus Mobile App has been installed, open and configure the application by completing the following steps:
    1. Enter norquest (no capitalization) under Organization Code and click the Submit button.
    2. Enter your NorQuest email address that has been issued to you. (This cannot be a personal email address.)
    3. Open your email account. Locate an email from noreply@mobile.alertus.com with a subject line of “Confirm your account”. Click on the email verification link. Check your junk email folder if you are unable to find it.
    4. Click the Email Verified button within the Alertus mobile app.
    5. Click Done. You are now subscribed to receive mobile alerts.
  3. Click on the My Subscriptions icon to verify or change the groups that you are a member of. This will dictate the type/area of notifications you receive.

In Case of Emergency

In the event of an EMERGENCY, dial 911 for Police, Fire or Ambulance.

Make a SECOND CALL to Security at 780.644.6225 (Desk) or 780.991.4573 (Cell), or Facilities at 780.644.6215.