AI tools for administrative professionals: Practical workshops for the workplace

Hands-on workshops in everyday and advanced AI for admin roles

Administrative professionals are being asked to do more than ever. Faster turnaround. Cleaner communication. Better judgment. Stronger support for leaders and teams. Offered through NorQuest Continuing Education, these workshops are designed specifically for admin roles and focus on practical AI use you can apply immediately.

This offering includes two workshops delivered on separate evenings. You may register for one or both, depending on your experience and interest. Each stands on its own, but together they offer a complete skill progression.

No technical background required. No theory overload. These sessions are hands-on, realistic, and grounded in day-to-day admin work.

Workshop 1: Everyday AI skills for administrative professionals

March 10, 5:00 pm to 9:00 pm

This workshop is designed for administrative professionals who are new to AI or only use it occasionally. The focus is confidence, clarity, and practical daily use.

You will learn how to use AI as a reliable assistant for communication, meeting support, and information cleanup while keeping human judgment firmly in control.

Who should attend

• Administrative assistants
• Executive assistants
• Office coordinators
• HR and program coordinators
• Admin professionals supporting teams or leadership

Why attend

Admin professionals are often the first point of contact, the organizers behind the scenes, and the translators of information. This workshop shows how AI can reduce rework, improve clarity, and save time without risking professionalism or trust.

What you will learn and practice

• Turn messy notes, emails, and documents into clear summaries and next actions
• Prepare meeting agendas, minutes, action logs, and follow ups using AI support
• Draft professional emails and messages with better tone and structure
• Ask better questions so AI outputs are usable and accurate
• Apply simple checks to know what information is safe to share
• Understand where AI helps and where human judgment must stay in control

Take home outcomes

• A starter set of reusable prompts for meetings, inbox management, and summaries
• A simple quality check routine to catch errors before sharing
• More confidence using AI for everyday admin work

Cost

• $150 per workshop
• $250 when registering for both workshops

Please note: A laptop is required to actively participate in the hands-on activities.

Workshop 2: Advanced AI workflows for administrative professionals

March 17, 5:00 pm to 9:00 pm

This workshop is designed for admin professionals who already use AI and want stronger, more consistent results. The focus is moving from one-off use to repeatable workflows that stand-up to leadership expectations.

You will learn how to structure inputs, control outputs, and produce executive-ready materials with confidence.

Who should attend

• Administrative professionals who completed Workshop 1
• Executive assistants and senior admin professionals
• Admin staff supporting managers, directors, or executives
• Anyone expected to produce briefs, updates, or decision support materials

Why attend

Using AI occasionally is helpful. Using it consistently and correctly is where real value shows up. This workshop helps you improve output quality, reduce risk, and create templates you can rely on week after week.

What you will learn and practice

• Create executive briefs that clearly show decisions needed, risks, and next steps
• Build reusable prompt templates for common admin scenarios
• Draft sensitive communications such as change notices, onboarding messages, and policy updates
• Summarize trackers, lists, and simple spreadsheets into leadership-friendly updates
• Control tone and level of detail based on audience
• Apply privacy, redaction, and audit readiness checks before sharing outputs

Take home outcomes

• A personal template set for executive briefs, status updates, and meeting packs
• A repeatable weekly workflow that saves time and reduces rework
• Stronger judgment on when to trust AI and when to step in

Cost

• $150 per workshop
• $250 when registering for both workshops

Please note: A laptop is required to actively participate in the hands-on activities.

Questions or group inquiries? 

Email us at continuingeducation@norquest.ca if you’d like help choosing a workshop, have questions before registering, or are interested in group participation.