Q: What is MyQuest and why do I need a MyQuest account?
A: MyQuest is NorQuest College’s online student centre. As an applicant you will need to use MyQuest to check information about your application, complete any items listed on your To Do List to become a student, get information about courses, fees, and to verify your contact information. As a student you will need to use MyQuest to view things like your timetable, grades and to apply to graduate. See detailed list below and refer to the MyQuest Quick Reference Guide (163K pdf) for a screen shot of the Student Center page that has links to all of this information.
Q: How do I find my account information in MyQuest?
A: After you apply to NorQuest College, you will receive a letter with your User ID, Password and instructions for signing in to MyQuest.
You can check the MyQuest User Guide (3MB pdf) or MyQuest Video Tutorials for detailed instructions on how to find information in MyQuest.
Q: How can I get help using my MyQuest account?
A: If you need additional help, see information below. When requesting help, make sure to have your student ID number, home address and phone number available.
If you need help logging in, or have other technical problems, contact Computer Commons:
Computer Commons, Downtown campus, Heritage Tower, 5th Floor
If you need general help about the information you see in MyQuest, contact the Office of the Registrar:
Office of the Registrar, Downtown campus, Heritage Tower, Main Floor
Q: I don't have a computer. How am I expected to check my MyQuest account?
A: NorQuest College has computers available for students to check their MyQuest account. Since the MyQuest service is available to you 24 hours a day via the Internet, you can check your account anywhere you can use a computer that is connected to the Internet, not just at school.
Q: I have forgotten my User ID or Password. How can I find out what they are?
A: You can contact Computer Commons. See above.
Q: How do I change my password?
A: Follow these instructions. Also refer to the MyQuest User Guide (3MB pdf) for additional information on passwords:
Q: Do I have to sign out when I am finished using MyQuest?
A: It is highly recommended that users sign out and close all open browser windows when they are finished using MyQuest in order to protect their personal data.
Q: How long do I have my account?
A: Your new MyQuest account is a permanent account, giving you lifetime access even after you graduate from NorQuest College.
What is MyQuest and why do I need an account?
How do I find my account information on MyQuest?
How can I get help using my MyQuest?
I don't have a computer. How am I expected to check my MyQuest account?
I have forgotten my User ID or Password. How can I find out what they are?
How do I change my password?
Do I have to sign when I am finished using MyQuest?
How long do I have my account?