Communication and Documentation in the Health-Care Environment - HLTH 1033

Credit(s): 4 | Hours: Lecture - 30, Lab - 30, Work Experience - , Other - 0

Strong communication skills are an important part of being a successful health care aide, and this course focuses on the roles and responsibilities of the health care aide when communicating effectively as a member of the collaborative care team. The health-care environment requires competent digital literacy skills, including verbal, written, and electronic communication. Students will learn about professional communication with other team members, clients, and client’s families; written communication, including documentation in client records and report completion; problem-solving strategies; and how to handle conflict successfully. Techniques for communicating effectively with clients from all cultures while demonstrating cultural competence and an understanding of the diversity of individuals will be included. Communication strategies for overcoming the challenges and barriers to communication between the client and caregiver caused by disease, illness, and aging will also be discussed.

Restricted to Health Care Aide

For tuition & fees information, use our Tuition & Fees Estimator.

Term Section Class Duration Schedule Open Studies

Edmonton

Winter A03 11404 Jan 4 - Apr 9, 2021 Mon: 02:00 PM - 05:00 PM
Winter A04 11407 Jan 4 - Apr 9, 2021 Tue: 08:00 AM - 11:00 AM
Spring A05 20823 May 3 - Aug 6, 2021 Wed: 11:30 AM - 02:30 PM
Spring A06 20826 May 3 - Aug 6, 2021 Tue: 11:30 AM - 02:30 PM
Term Section Class Duration Schedule Open Studies

Online

Fall O01 41583 Aug 31 - Dec 16, 2020
Winter O03 11399 Jan 4 - Apr 23, 2021
Spring O03 20818 May 3 - Aug 20, 2021
Term Section Class Duration Schedule Open Studies

Online

Fall A01 41577 Aug 31 - Dec 4, 2020 Wed: 08:00 AM - 11:00 AM
Fall A02 41588 Aug 31 - Dec 4, 2020 Thu: 08:00 AM - 11:00 AM
Fall CE03 41591 Aug 31 - Dec 16, 2020 Mon: 05:30 PM - 08:30 PM
Fall E03 41580 Aug 31 - Dec 16, 2020 Mon: 05:30 PM - 08:30 PM
Term Section Class Duration Schedule Open Studies

Workplace

Fall W07 41593 Sep 20 - Nov 7, 2020
Fall W08 41595 Oct 25 - Dec 12, 2020
Fall W09 41597 Nov 22, 2020 - Jan 23, 2021
Winter W01 11416 Mar 28 - May 15, 2021
Winter W02 11418 Apr 18 - Jun 5, 2021
Winter W10 11410 Jan 9 - Feb 27, 2021
Winter W11 11412 Feb 7 - Mar 27, 2021
Winter W12 11414 Mar 7 - Apr 24, 2021
Spring W03 20829 May 16 - Jul 3, 2021
Spring W04 20831 Jun 20 - Aug 7, 2021
Spring W05 20833 Jul 18 - Sep 4, 2021
Spring W06 20835 Aug 15 - Oct 2, 2021

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