Communication and Documentation in the Health-Care Environment - HLTH 1033

Credit(s): 4 | Hours: Lecture - 30, Lab - 30, Work Experience - , Other - 0

Strong communication skills are an important part of being a successful health care aide, and this course focuses on the roles and responsibilities of the health care aide when communicating effectively as a member of the collaborative care team. The health-care environment requires competent digital literacy skills, including verbal, written, and electronic communication. Students will learn about professional communication with other team members, clients, and client’s families; written communication, including documentation in client records and report completion; problem-solving strategies; and how to handle conflict successfully. Techniques for communicating effectively with clients from all cultures while demonstrating cultural competence and an understanding of the diversity of individuals will be included. Communication strategies for overcoming the challenges and barriers to communication between the client and caregiver caused by disease, illness, and aging will also be discussed.

Restricted to Health Care Aide

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Term Section Class Duration Schedule Open Studies


Spring W04 21304 Jun 21 - Aug 8, 2020
Spring W05 21306 Jul 19 - Sep 5, 2020
Spring W06 21308 Aug 16 - Oct 3, 2020

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