Student ID Cards

New and returning students are eligible to receive a student ID card from the Office of the Registrar. Ongoing students will retain their ID card for the duration of their studies. Your student ID card also serves as your Students' Association and library card.

Student ID Draft

The ID cards have a barcode allowing you to borrow from all NEOS libraries.

How to upload your ID card photo

New for Fall 2020 – you can now upload your own ID card photo in MyQuest!

Eligible students will receive an email to let them know they can upload a photo. Follow the link in the email to access the new Document Attachments page. You must upload two types of documents:

  1. ID card photo: A JPEG photograph of yourself, from the shoulders up, against a plain white background. Make sure you face the camera directly, and don’t wear sunglasses or a hat. The photo should be appropriate and represent you as an adult learner, but it is all right to smile!
  2. ID verification: Upload a photograph of a separate piece of government-issued photo ID (e.g. driver’s license, passport page) that we will use to verify your identity.

You will be able to tell that your documents were uploaded successfully when you see the names of the files you uploaded on the Document Attachments page.

After we have generated your ID card, we will send an email (to your MyMail address) with ID card details. Due to high volumes, allow 1-2 weeks to receive your email.

Fall 2020 ID cards

For Fall 2020 term, ID cards will be issued electronically, via email unless you have a clinical placement or in-person lab in the fall term at our Edmonton or Wetaskiwin campus. You can use the emailed ID card to borrow library materials.

Physical ID cards will be made available after the fall term, once the Office of the Registrar is open.

Clinical ID cards

Students who are going on clinical placements in our Health Care Aide, Hospital Unit Clerk, Interdisciplinary Therapy Assistant, Medical Device Reprocessing Technician, Medical Office Assistant Pharmacy Technician, Practical Nurse programs may require a Clinical ID card. If you have a clinical placement in the Fall 2020 term and:

  • you upload an ID card photo, your Clinical ID card will be available at curb-side pick-up. More information about curb-side pick-up will be emailed to you. Before uploading your photo ensure that your address in MyQuest is correct.
  • you are an ongoing student, but had not previously received a Clinical ID card, email to request a clinical card. Make sure your address is up-to-date in MyQuest.

ID Cards FAQ

Do I need an ID card for the Fall 2020 term?

We recommend that all students in credit programs have an ID card. You may not need it right away, but it will be useful for borrowing from the library. Since there is no U-Pass for the Fall 2020 term, you do not need a physical card.

I already have an ID card – do I get a new one?

No. Your existing ID card is what you need.

I have lost my ID card – how do I get a new one?

Email An emailed electronic card may be sent to you at no charge. When physical cards are issued in the future, there is a $15 (+GST) charge for a reissued card.

I did not receive an email to tell me I can upload my ID card photo – why not?

You are only eligible to receive an ID card after you have registered in at least one class. Make sure you are registered. If you previously received an ID card, you will also not be eligible to upload your photo. Email if you have questions.

Can I receive a physical ID card?

For Fall 2020, we are issuing electronic cards only. Exceptions will be made for students who require a Clinical ID card for in-person labs on campus in the Fall 2020 term. If you have a specific reason that you require a physical ID card, email so we can look into this with you.

I have a clinical placement after Fall 2020, do I need my Clinical ID card now?

No, you do not need your Clinical ID card until the term when you will be doing your clinical placement.