Testing and Assessment Centre Rules and Procedures

The Testing and Assessment Centre provides a safe and friendly environment for testing needs. Read the following procedures carefully; if you have any questions, contact us at testing@norquest.ca.

Students must bring photo ID to every test appointment. Students will not be permitted to write an exam during a scheduled writing without photo ID.

PART I - Scheduling tests

  1. Students must book exams at least two business days in advance. Failure to do so may result in the student’s approved exam accommodations not being available for them. Isolation rooms are not guaranteed during high volume/peak times. However, students who require it will be provided with other distraction-reduction supports like noise-cancelling headphones, etc.
  2. Placement tests must be booked through Qnomy.
  3. Accommodated testing is booked in one of two ways: completing the Test Accommodation Booking Form located in the test centre; or sending an email with the required information to accommodated.exams@norquest.ca.
    1. All exams must be written at the same time as the test is scheduled in class.
    2. Only program chairs or instructors can change the day or time of an exam. Permission must be emailed from the program chair or instructor to accommodated.exams@norquest.ca.
  4. Online students can request an exam sitting using the Testing and Assessment Centre’s online booking tool.
  5. Students arriving late for an exam will not be given additional time to complete the exam. Exam administrators follow procedures set in place by each program area for late arrivals.
  6. Quizzes that are less than 30 minutes in duration will be written in the classroom.

Scheduling final exams

  1. Accommodated students will receive information about booking final exams through their MyNorQuest student email address. It is the student’s responsibility to monitor this official email address and follow final exam sign-up requirements.
  2. Students and their instructors receive confirmation of the exam booking by email.

PART II - Equipment/materials

  1. Students must bring all required supplies (headphones, pencils, pens, calculators, dictionary, batteries, etc.). Earplugs may be used and are available upon request.
  2. In order to write a computer-based exam, students must have the necessary computer skills required to complete an exam and must understand how to use their assistive technology accommodations (i.e., Read & Write, Dragon, etc.)
    Testing Centre staff are not able to support students with basic computer requirements.
  3. Students who are approved for audio accommodation are encouraged to attend Read & Write training with an assistive technology specialist prior to writing an exam. During an exam, students must independently use all technology required for the completion of their exams (including, but not limited to, the use of Microsoft Word, any third party testing software, Read & Write, Dragon, and any other approved assistive technology they have been provided with).

PART III – Getting Ready and During the Exams

  1. Water bottles with a lid are allowed. No other food or beverages are allowed in the Testing and Assessment Centre.
  2. Secure lockers are provided. Cell phones must be turned off.
  3. No music is allowed in the exam room unless provided as an accommodation.
  4. Students are not permitted to leave the exam area during their test session for any reason. We encourage students to arrive early, put their belongings away, and to do any other necessary pre-check-in procedures before starting their exams.
  5. Exams must be completed at the appointed end time. If a student continues writing after the appointed end time, the instructor will receive an incident report. This may result in a grade of zero; this decision is at the discretion of the instructor and the program chair.
  6. If a student is suspected of committing academic misconduct, the instructor will receive an incident report, along with supporting evidence. Any punitive action/sanction will be determined by the instructor and/or the program area.
  7. Students are not permitted to leave children under the age of 16 unsupervised in the college during their exams. Students with unsupervised children will not be permitted to write their exams.
  8. Students are not able to contact their instructor during the writing of an exam in the Testing and Assessment Centre.

PART IV - Exam instructions & content

  1. If there is a discrepancy between the instructions provided to the Testing and Assessment Centre by the instructor and the verbal instructions given to students in class, a Testing and Assessment Centre staff member will follow instructions provided by the instructor to the Testing and Assessment Centre.
  2. If the exam has not been received by the test at the time of exam schedule, the student will need to rebook their exam. The Testing and Assessment Centre will inform the instructor of the incident.
  3. Testing and Assessment Centre staff are unable to provide information, instruction, or clarification regarding exam content.

PART V - Code of Conduct

  1. The Testing and Assessment Centre provides a safe and welcoming environment for test takers. The Testing and Assessment Centre expects students to uphold the NorQuest Code of Conduct while using the Testing and Assessment Centre. This includes:
    1. Promoting an environment that is free of any form of harassment or discrimination
    2. Refraining from behaviours that interfere with or disrupt the learning, living, or work life of others
  2. The Testing and Assessment Centre will not tolerate verbal or physical abuse or the threat of abuse to staff or other students; this includes behaviour that would be disruptive to other students using the Testing and Assessment Centre. Students behaving in verbally or physically abusive ways (including the threat of abuse) will be asked to immediately leave the Testing and Assessment Centre area.
  3. The student’s behaviours may be reported to the Office of Student Judicial Affairs (OSJA) as a violation of non-academic misconduct standards. The student will be asked to follow-up with OSJA to discuss this violation of non-academic misconduct standards.
  4. In the event of immediate or perceived abuse, the Testing and Assessment Centre staff reserve the right to request that security escort the student out of the Testing and Assessment Centre area.

Testing and Assessment Centre

Location:
Room 2-070, Singhmar Centre for Learning, Downtown Campus

Phone:
780.644.6055

Email:
testing@norquest.ca

Hours:

Monday – Friday
7:30 am – 7:00 pm

Closed:
Weekends & statutory holidays