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Teaching Pragmatics to English as Another Language (EAL) Learners for the Workplace: The Interview

This research project developed a pedagogical tool to facilitate effective intercultural communication in the workplace.

Need Addressed

To support English as Another language (EAL) learners’ need to improve performance in job interviews


Research Paper

Published Articles

Key Project Activities

Research and Dissemination

Project Time Frame

September 2008  to December 2009

Target Audience

English in the Workplace (EWP) facilitators, English as a Second Language (ESL/EAL) instructors, immigrants needing career preparation skills, companies needing workforce development, researchers interested in intercultural communication and pragmatic difficulties

Number of People Involved in Project

10 – Three researchers (Kerry J. Louw, Dr. Tracey M. Derwing, Dr. Marilyn L. Abbott), four job candidates and three job interviewers

Lessons Learned

Pragmatic instruction can benefit the likelihood of communicative success in the workplace. (See research paper and link to CMLR article to be published)

For More Information Contact

Kerry Louw at 780-644-6770 or email icinfo@norquest.ca.

Research Paper

Download Pragmatic in the Workplace:  The Job Interview


A project report submitted to the department of Educational Psychology at the University of Alberta in partial fulfillment of the requirements of the degree of Master of Education in Teaching English as a Second Language.

Download the Project Report (563K pdf)