Phone: 780.217.1933
Email: parking@norquest.ca
Parking lots E, G
Singhmar Centre for Learning (underground parkade)
Monthly parking passes are valid from Monday – Friday, 7:00 am – 6:00 pm
Parking lots D, F
Monthly permits are available to purchase on the first day of every month. Submit your request through HotSpot to purchase.
Parking payment will be contactless using the HotSpot app. Fast tap signs are in all NorQuest parking lots for quick mobile tap payments. Day passes are subject to HotSpot fees. When purchasing a day pass on the app, you can pick between $0.20 per transaction, $2.00 per month, or $20 per year fee.
Choose an option to pay:
Download the HotSpot app
Use the QR code or use NFC capability on signs in the parking lots
Visit the HotSpot website to pay
The pay-per-use option requires users to upload funds ($20 minimum) to their virtual wallet. Unused funds can be refunded by contacting HotSpot at support@htsp.ca or by calling at 1.855.712.5888 (toll-free).
For more information about the HotSpot app, watch the HotSpot parking tutorial video and HotSpot fast tap tutorial video. Email parking@norquest.ca for more information.
Parking rates and available lots are subject to change.
No, not without paying for the current months. Permits come available on the 1st of each month and are not available before that time.
From this point, you are now ready to start your parking session. At the bottom of your app click on ‘parking’. Enter the meter/zone number you are parked in and select the amount of time you need to park. You can check your rate below by clicking the ‘Parking Summary’ option. Once ready hit, ‘Park’ and your vehicle is now good to go.
Each time you start a parking session, the system registers it as a new parker. It cannot identify that this is the same person on the same day. It is recommended to overestimate your parking time and refund your session if you leave early to get the best rates.
If you cannot start a parking session in the lot you have entered, there is a good chance that you are parked in a monthly parking lot. The app will not accept a parking time in the monthly parking lots and will give a notification indicating ‘Monthly parking only’. You will need to move your vehicle or risk getting a violation notice.
On the main screen in your app under ‘Total Savings’ click on ‘learn more’. From here click on ‘view history’. This shows your history of parking sessions that you can use to cross-reference against your violation.
HotSpot support is available 24/7 for support issues. You can call them at 1-855-712-5888 or email them at support@htsp.ca.
If all the daily lots are full you will need to find parking off campus until a space becomes available. The City of Edmonton provides street parking along all sidewalks of the NorQuest College campus. There are also a few daily parking lots in the area that are available as well. You cannot park in an empty monthly stall for the day.
NorQuest College does not currently offer options to pay cash for parking. You will need to move your vehicle to an off-campus location that can accommodate cash options.
Parking on campus is the responsibility of the parker. It is expected that you plan when coming to campus. There are options printed at the bottom of your notice that show different ways to dispute your violation.
At the entrance to each parking lot, there is a HotSpot sign with a QR code. When you scan that QR code it will allow you to pay for parking through a web browser without the need to download the app. This is a great option for those that are not on campus very often.
If you require access to an accessible parking stall on a daily or monthly basis, please feel free to reach out to parking@norquest.ca to discuss the options and accommodations that are available to you.
Students and employees can access our bike compound located at the Singhmar Centre for Learning parkade on 103 Avenue NW for $10.50/year.
To rent a space for your bike:
Free parking is available south of the building.