Communication in the Health-Care Environment

Strong communication skills are an important part of being a successful health care aide in a health-care environment that requires competent verbal, written, and electronic communication skills. This course focuses on professional communication with other team members, clients, and client families; written communication including documentation in client records and report completion; and strategies for problem solving and handling conflict. Strategies for overcoming the challenges and barriers to communication between client and caregiver caused by disease and aging in the client will also be discussed.

Note: Prerequisite HLTH 2011 Restricted to Health Care Aide

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