Browse programs and courses

Learn about the critical elements that define a team. This course describes the stages of team development and provides tools and techniques for participants to determine which leadership style...

This course is designed to help managers assess what financial information is necessary to plan operations, control activities, and make informed decisions.

Business analysis professionals play a vital role in helping organization create efficiencies, update processes, and modernize to meet the challenges of today.

Level Two: Support Processes for Resource Provisions: Hybrid learning - Human Resources, Maintenance, IT and Safety

In response to Alberta’s changing economic environment, many organizations are challenged with a requirement to more efficiently and effectively make use of their resources. This program will help address this need in easy-to-follow, in-person workshops.

As a follow-up to XBUS 1681 Business, Project, and Process Improvement Fundamentals, this advanced course will continue to address the need to “do more with less” by helping to build capacity...

In response to Alberta’s changing economic environment, many organizations are being challenged to make more efficient and effective use of their resources. This course addresses that need by...

Individuals in front-line positions are often called upon to be problem-solvers, conveyors of information, and a knowledgeable resource to customers and teammates alike. The Communication Essentials for Service Professionals program focuses on the critical communication skills needed for front-line professionals to provide exceptional service to everyone they interact with.

In this course, participants are introduced to data analytics and how analytics can be incorporated into organizational decision making.

Future-proof your career with NorQuest’s Data Analytics microcredential. The program will equip you to use data and make an impact in just three affordable and flexible workshops.

In this course, learners explore the best-known theories and authors to understand why difficult conversations arise, how they escalate, and what tools and techniques can help them prepare for and...

This course will provide a framework that allows participants to better understand and develop leadership effectiveness with a strong focus on emotional intelligence.

The first of three courses in the Entrepreneurship Program is designed to provide you with a clear understanding of what being an entrepreneur is all about. You’ll learn about current tools and...

This course prepares participants to lead effective innovation initiatives and to strengthen their organization’s innovation capacity through the presentation of design thinking techniques.

The Inspiring Teams badge will cover a wide range of topics including effective communication, coaching, social impact, talent and culture development.

This course covers topics such as how to access and search on the Internet, understanding Internet security and precautions, and efficiently using job search websites.

Develop your keyboarding technique and enhance your keyboarding skills while increasing your speed and accuracy.

Not only will you leave with a new understanding of leadership, but you’ll also have experience applying your knowledge in the community. Combining experiential learning and community-based projects, we offer you a mix of unconventional education  and opportunities to gain hands-on experience.

The Managerial Leadership badge will cover a wide range of topics including personal leadership style, personal brand, design thinking, emotional intelligence, and agile leadership.

These Microsoft micro-courses are short bursts of learning, so that you can choose the topics that you want to learn more about. Take one course to update your skills to add value to your workplace or take multiple courses to develop a new skill to remain competitive in today's job market.