Student Complaints

Students have a right to lodge a complaint against any college policy or administrative process alleged to be unfair, or against any individual whose actions are alleged to unduly interfere with a student’s reasonable and legitimate access to services or participation in appropriate college-related activities, insofar as the complaint is not more appropriately dealt with in other college policies or procedures.

Students have a right to appeal any decision of a hearing panel if that decision was unduly influenced by bias, unfair procedure, or incomplete evidence, and if it can be shown that the outcome of the review might have been substantially affected by any of these circumstances.

If a student believes that there is justification to complain about an unfair college policy, administrative process, or individual behaviour, but is uncertain where to go for support or guidance, the student should contact the Office of Student Judicial Affairs (OSJA) for advice.

For more information about these procedures, please contact

Office of Student Judicial Affairs

Phone: 780.644.6490