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Advanced Conversation Management - XLAN 1504

This course connects and streamlines NorQuest’s past research at CoSyn to provide internationally educated professionals with a toolkit of effective soft skills for clearer, more skillful communication critical to promotability. Participants will have the opportunity to develop and explore their own personal intercultural leadership styles using a variety of intercultural leadership frameworks (e.g., Intercultural Development Inventory, GLOBE Leadership Inventory, Emotional Intelligence). Linking soft skills and intercultural leadership is a synergistic approach to establishing the communication norms for a dynamic multicultural workplace, value-generating productivity, and successful integration and retention of internationally educated professionals.


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The personal information requested on this form is collected under the authority of section 33(c) of Alberta’s Freedom of Information and Protection of Privacy Act and will be used to process your request for information, for internal statistical and enrolment management purposes and to provide ongoing information regarding our courses, programs or events. For information about the collection and use of this information, contact the Regulatory & Compliance Coordinator at 10215 108 Street NW, Edmonton, AB, T5J 1L6, Tel. 780.644.6000.



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