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Managing Service in Food and Beverage Operations - XBUS 2017

Plan for and successfully manage service in a variety of food and beverage operations, including coffee shops, dining rooms, room service, banquets, on-site food service venues, and more. Gain management knowledge, planning skills, and hands-on techniques to consistently deliver quality service in every type of food and beverage operation. Explore unique features and learn factors of  food service operations that contribute to the guest experience. Case studies by industry experts encourage learners to think critically about on- the- job situations that contribute to guest satisfaction.


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