To be eligible for a refund, you must notify the college in writing of your intent to withdraw from a program or course, and you must meet the criteria described below under "Refund Schedule".
Simply complete and forward a Change of Course Registration form (133K pdf) (if dropping courses) or Program Withdrawal form (if withdrawing from your program) to the Office of the Registrar. You can also email your intention to withdraw to the Enrolment Unit at email@example.com.
If a student is eligible, a refund cheque will be mailed to the student's mailing address within 6 to 8 weeks of his or her withdrawal if the student is no longer a registered student at NorQuest College. If a credit card was used for the original payment(s), the refund will be issued to the same card.
Active students who withdraw from a course and are entitled to a refund will have any credit balance applied automatically to their next term's fees. If a student is not registered in the next term, a refund cheque will be issued.
Students who have been sponsored by an agency, organization, or Aboriginal band or students who have received a Canada, Alberta, or other provincial student loan will have any refund monies sent directly to their funder.
Note: In all cases, once paid, tuition deposits are non-refundable and non-transferable.
Consideration for refunds or financial holds may be given in special circumstances or for compassionate reasons. The Registrar (or designate) will be the authority for the approval of special circumstances.
Tuition, fees, and refunds are assessed in accordance with the college's fee schedule and refund policies. (Please refer to Tuition & Fees Payment and the Withdrawal Chart of Academic and Financial Penalties and Refund Schedule). Students may appeal decisions made on their financial record if there are special circumstances, or compassionate reasons. The Registrar (or designate) will be the authority for the determination of special circumstances and the adjudication of appeals.
Students with outstanding fees must clear this debt with the college before being allowed to reregister in the next term. While a student's account is on hold, unofficial transcripts, official transcripts, credential, or letter requests will be withheld until fees are paid in full.
Students who have outstanding fees by the 20% point of their term or session without alternative payment arrangements with the college will be withdrawn by the Office of the Registrar from their program or course, and remain responsible for all assessed fees. Academic and financial penalties will be applied as outlined above.
Students may be withdrawn from the college for reasons associated with attendance, performance, or behaviour. When a student is withdrawn from a program or course, the official date of withdrawal is the date that the decision is rendered, not the last day of attendance.
The standard refund schedule will apply to students who have been withdrawn from their program or course(s) by the college for disciplinary reasons.
The college reserves the right to cancel courses or programs for operational reasons. If the college cancels a course or program, all college fees including application and administration fees are refunded.