To be eligible for a refund, you must notify the college in writing of your intent to withdraw from a program or course, and you must meet the criteria described below under "Refund Schedule".
Complete and forward a Change of Course Registration form (133K pdf) (if dropping courses) or Program Withdrawal form (if withdrawing from your program) to the Office of the Registrar. You can also email your intention to withdraw to the Enrolment Unit at firstname.lastname@example.org.
If a student is eligible and is no longer a registered student, a refund will be issued to the student within eight weeks of withdrawal.
Active students who withdraw from a course and are entitled to a refund will have any credit balance applied automatically to their next term's fees. If a student is not registered in the next term, a refund will be issued.
Students who have been sponsored by an agency, organization, or Aboriginal band and students who have received a Canada, Alberta, or other provincial student loan will have any refund monies sent directly to their funder.
In all cases, once paid, tuition deposits are non-refundable and non-transferable.
Consideration for refunds or financial holds may be given when a student can demonstrate that circumstances beyond their control led to financial consequences. The Registrar (or designate) is the authority for the approval of special circumstances.
Tuition, fees, and refunds are assessed in accordance with the college's fee schedule and refund policies. (Please refer to Tuition & Fees Payment and the Withdrawal Chart of Academic and Financial Penalties and Refund Schedule).
Students with outstanding fees must clear this debt with the college before being allowed to register in a future term. Official and unofficial transcripts, as well as credentials and letter requests will be withheld until fees are paid in full.
Students who have outstanding fees by the 20% point of their term or session without alternative payment arrangements with the college will be withdrawn by the Office of the Registrar from their program or course, and remain responsible for all assessed fees. Academic and financial penalties will be applied as outlined above.
Students may be withdrawn from the college for reasons associated with attendance, performance, or behaviour. When a student is withdrawn from a program or course, the official date of withdrawal is the date that the decision is rendered, not the last day of attendance.
The standard refund schedule will apply to students who have been withdrawn from their program or course(s) by the college for disciplinary reasons.
The college reserves the right to cancel courses or programs for operational reasons. If the college cancels a course or program, all college fees including application and administration fees are refunded.
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