Utility Outage

An outage can occur with various utilities and related building systems including electricity, lighting, water, sewer, telecommunications, elevators, heating, ventilation and air conditioning.

If you are first to discover a serious utility outage:

• Call Security at Security at 780.644.6225 (Desk) or 780.991.4573 (Cell), or Facilities at 780.644.6215 and provide the following information:
  • Description and location of outage (site, building, floor, room number)
  • Your name and contact information
• ​Do not touch any electrical switches or devices
• Cautiously move away from danger to an area with emergency lighting or natural light
• Follow the directions of NorQuest College officials
• In the case of a power failure, turn off power to all electrical equipment (such as computers and printers) to protect them from the effects of power surges once power is restored
• In the case of a flood, do not walk through water if at all possible as it may be hazardous