Bridge to Transit Operators

Full-time studies
Daytime classes
Fall start, winter, spring starts
Downtown Edmonton campus

Program Overview

Bridge to Transit Operators (BTO) is an intensive 16-week program designed to help you develop your listening and speaking skills and the essential customer service skills you need for success as a transit operator. You will participate in interactive classes, labs, and workshops designed to address your specific learning needs and communication challenges. You will prepare for the interview and prepare to meet the entrance requirements for local transit. Upon successful completion of the program, you can apply to any of the local transit systems for employment.

Bridge to Transit Operators is appropriate for ESL students who have a high intermediate level of language proficiency.

Program highlights include:

Computer labs to improve listening and speaking
Field trips to local transit systems
Transit guest speakers
Preparation for the entrance requirements for transit

Students will gain:

Knowledge of transit expectations and the communication skills required
An understanding of Canadian workplace culture
Customer-service skills such as conflict resolution and problem solving

Career Potential

There is strong potential to be hired as a transit operator or in a related occupation.

Admission Requirements (2011-2012)

Minimum CLB 6 in listening/speaking; minimum CLB 5 in reading/writing
Criminal record check; must include vulnerable sector check. Note: Internet (online) criminal record checks are NOT accepted by the College. Please contact your local law enforcement agency directly to obtain an official criminal record check.
Alberta Class 4 driver's licence
Grade 11 or equivalent

Admission Requirements (2012-2013)

Minimum CLB 6 in listening and speaking; minimum CLB 5 in reading and writing
Criminal record check; must include vulnerable sector check. Note: Internet (online) criminal record checks are NOT accepted by the College. Please contact your local law enforcement agency directly to obtain an official criminal record check.
Alberta Class 4 driver's licence
Grade 11 or equivalent

Progression

Students must attain a pass grade in each course to progress through the program. To qualify for graduation, students must pass all courses.

Credential

After successfully completing this program, graduates will be awarded a NorQuest Bridge to Transit Operators certificate.

Tuition and Fees

Please refer to our Tuition and Fees page for the 2011/12 tuition and fees schedule.

Program Outline (2011/12)

Course Code	Course Title	Hours	Credits
ESLG 2000	Introduction to Public Transit	50	2.0
ESLG 2001	Transit Workplace Communication	50	2.0
ESLG 2002	Customer Service Skills for Public Transit	70	3.0
ESLG 2003	Skills for Emergency Situations	70	3.0
ESLG 2004	Final Steps in Transit Preparation	110	4.0
	Program Total		14.0

Last updated: October 10, 2011