Essential Leadership Skills for Health-Care Professionals

For information or to register:

Call 1-866-652-3456
Email wfdev@northernlakescollege.ca

Program Overview

If you’re working in the health care field and want to enhance your leadership skills, this program of study was designed specifically for you. Developed in response to industry demand, and tailored to meet the needs of health care workplaces, you will acquire effective management, human resource and leadership skills that meet your specific needs. To receive this certificate, you must complete all nine courses within five years.

Delivery Method

Two-day course modules

Admission Requirements

There are no entrance requirements or prerequisites.

Customized Workshops

This program can be tailored to virtually every workplace and provides the flexibility for participants to focus on their own unique needs.

Dates

The next courses scheduled for NorQuest’s campus are:

Participants need to register with Northern Lakes College at 1-866-652-3546.

Communication – Getting the Message Across

Learn how to send and receive clear messages that minimize confusion and emphasize understanding.

Working Together – Building Effective Relationships in Your Workplace

Learn how to build consensus, maximize participation, use a team approach, and encourage and support your staff.

Performance Management – Optimizing Results

Identify the strengths of your team members and find opportunities for coaching and problem solving to help staff achieve optimal performance.

Intervention – Managing Team Members with Personal Problems

Personal problems can affect an individual's job performance and productivity as well as team morale and safety. Learn how to recognize troubled team members and direct them to the appropriate resources for help.

Resolving Conflict – Reaching Agreement at Work

Learn to maximize the opportunities created by differing ideas while reducing the potential for destructive conflict that results in anger, withdrawal or damage to morale. Recognize the benefits of healthy conflict.

Staying Positive – Rewarding and Energizing Team Members

Develop your understanding of how people respond to change. Learn practical strategies for energizing and rewarding individual team members.

ManagManaging Time – Scheduling People, Paper and Priorities

Learn effective time management techniques that enable you to organize your workday to minimize interruptions, manage your team members and still get your own work done.

Leadership – Giving Team Members What They Need to Succeed

Set the conditions for excellence and success by giving your team a clear understanding of the vision and values of your organization, and including staff in the decision-making process.

Effective Supervision – Directing, Coaching and Facilitating Your Team Members

Learn to develop a tool kit of supervisory skills so you can use the most effective approach in any situation and bring out the best in your staff.

Last updated: April 29, 2008