Response

Leave the building immediately when it is unsafe to stay or when directed. Evacuation may be directed with out a fire alarm. Follow instructions from Security or messages sent through NorQuests emergency notification system.

• Use the nearest safe exit
• Do not use elevators
• Do not change direction in stairwell
• If nearest exit is not safe proceed to alternate exit
• Move to a safe location away from the building
• Do not re-enter until told it is safe

If you require assistance

• Move to the elevator landing (if safe) or nearest stairwell landing if possible
• Notify Security at 780.644.6225 (desk) or 780.991.4573 (cell) of your location
• Wait for trained responders
• More guidance is available in Preparedness: Emergency Planning for Persons Requiring Assistance

Remain indoors and take shelter when it is safer to stay inside.

• Move to an interior location if needed
• Stay away from windows
• Close doors
• Wait for further instructions

Secure yourself when there is a threat of violence.

• Go to the nearest room
• Lock or block the door
• Turn off lights
• Stay quiet and out of sight
• Silence your phone
• Do not open the door for anyone– even if someone is knocking, shouting, or claiming to be an authority
• Remain in place until the door is opened by police, then carefully follow instructions.
• If the fire alarm is activated during a lockdown, remain in your secured space unless you see or smell smoke/fire.

Emergency assistance

Some individuals may require assistance during emergencies.

• Plan ahead whenever possible
• Consider arranging an emergency buddy
• Follow guidance from responders

If assisting someone:

• Ask what they need
• Help them reach a safe location
• Inform emergency personnel
• More guidance is available in Preparedness: Emergency Planning for Persons Requiring Assistance

When to use this:

You witness an emergency, unsafe situation, or suspicious or criminal activity.

What to do:

• Call 911 if the situation is serious or life-threatening
• Contact Security at 780.644.6225 (desk) or 780.991.4573 (cell), or Facilities at 780.644.6215
• Provide clear details (location, what happened, who is involved)
• Activate a fire alarm if evacuation is required
• Stay nearby if safe and provide information to responders

When to use this:

Someone is injured or experiencing a serious medical issue (e.g., collapse, seizure, severe bleeding).

What to do:

• Call 911 if the situation is life-threatening
• Contact the Nurse at 780.913.9076 or Security at 780.644.6225 (desk) or 780.991.4573 (cell)
• Provide:
  • Location (building, room number)
  • Nature of the emergency
  • Your contact information
• Provide first aid if trained
• Do not move the person unless they are in imminent danger
• Stay with them until help arrives

When to use this:

You see fire, smoke, or smell something burning.

What to do:

• Activate the fire alarm immediately
• Call 911
• Notify Security at 780.644.6225 (desk) or 780.991.4573 (cell)
• Evacuate immediately
• Use stairs, not elevators
• Do not change direction in stairwell
• If nearest exit is not safe proceed to alternate exit
• Close doors behind you
• Move to a safe location outside
• Do not re-enter the building

If you require assistance

• Move to the elevator landing (if safe) or nearest stairwell landing
• Notify others or Security at 780.644.6225 (desk) or 780.991.4573 (cell) of your location
• Wait for trained responders

False alarms

Activating a fire alarm without a valid reason is a serious offense. Anyone found to have intentionally triggered a false alarm may face disciplinary action, up to and including removal from their program, and may also be subject to criminal charges.

Anyone having information related to a false alarm should call Facilities at 780.644.6215.

When to use this:

There is an immediate threat of violence with a weapon.

What to do:

Run, hide or fight!

Run!

• If safe to do so leave the building immediately
• Call 911
• Call Security at 780.644.6225 (desk) or 780.991.4573 (cell)

Hide!

If you cannot escape take cover.

• Lock or barricade doors
• Close window blinds
• Stay away from windows
• Turn off lights
• Turn cell phones and electronic devices to silent
• Stay quiet and out of sight
• Do not open the door for anyone
• Remain in place until door is opened by police, then carefully follow instructions

Fight!

Last resort if confronted by armed intruder.

• Defend yourself only if necessary
• Assist injured persons when safe to do so

If you require assistance

• Move to a secure location if possible
• Work with your emergency buddy if you have one
• Communicate your location when safe
• Follow instructions from responders

When to use this:

You witness or experience threatening behaviour, aggression, or escalating conflict.

What to do:

• Move to a safe location immediately
• Call 911 if there is immediate danger
• Contact Security at 780.644.6225 (desk) or 780.991.4573 (cell)
• If safe, warn others nearby
• Follow instructions from emergency responders
• Notify your instructor or manager

When to use this:

You receive a bomb threat or notice a suspicious item.

What to do:

• Take all threats seriously
• Call 911 immediately
• Contact Security at 780.644.6225 (desk) or 780.991.4573 (cell)
• Follow instructions from responders

If you find a suspicious package:

• Do NOT touch it
• Move away from the area
• Contact Security at 780.644.6225 (desk) or 780.991.4573 (cell), or Facilities at 780.644.6215
• Prevent others from approaching
• Wait in a safe place for responders

When to use this:

You notice a hazardous or unsafe condition such as a gas smell, unknown chemical spill, water leak or structural concern.

What to do:

• Move away from the hazard
• Notify Security at 780.644.6225 (desk) or 780.991.4573 (cell) or Facilities 780.644.6215
• Follow instructions (you may be asked to evacuate or avoid the area)

When to use this:

Severe weather creates unsafe conditions

What to do:

• Move indoors if outside
• Stay away from windows
• Follow instructions from college officials
• Be prepared to shelter in place